AD360 helps The New York Racing Association ensure a seamless and secure remote working experience

About the New York Racing Association, Inc.

The New York Racing Association, Inc. (NYRA) is a not-for-profit corporation that operates the three largest horse racing tracks in the state of New York. Ever since its founding in 1955, NYRA’s tracks have created 19,000 jobs and contributed upwards of $2 billion annually to New York’s urban, suburban, and rural economies.

Business challenge

Rabindra Mohan, technical operations manager at NYRA, was tasked with improving his organization’s remote work capabilities. However, due to the inherent nature of their business, the IT team had to take a very hands-on approach to their operations. So, Mohan needed a solution that could be automated and deployed right out of the box. As part of the IT team's broader vision, Mohan also wanted to manage NYRA’s IT environment on the go from a mobile app.


The New York Racing Association, Inc. (NYRA)


Not-for-profit corporation


United States

"We implemented the product. We love every bit of it. After we realized you guys had a ton of other solutions, we went from using one to three ManageEngine solutions."

- Rabindra Mohan, technical operations manager

How AD360 helps NYRA deliver a seamless remote work experience

Mohan was looking for a comprehensive AD user reporting solution that could help him identify disabled and locked-out users. Leveraging the AD management and reporting module of AD360, Mohan and his team can generate, schedule, and export over 150 comprehensive pre-installed reports on their AD infrastructure.

When asked whether he would recommend ManageEngine products to his peers, Mohan said, "That one is easy, right? The product is easily deployable, and teams can see instant return on their investment. You also cannot beat the price."

Mohan also shared his experience working with the support team. "The guys in support, who I talk a lot with, are knowledgeable, smart, and dedicated. If I find myself needing help, I can jump on the support chat and get assistance in a couple of minutes."

Apart from using the AD monitoring and reporting module of AD360, Mohan and his team also use two other AD360 modules: ADAudit Plus, the AD auditing module, and ADSelfService Plus, the end-user password management module. Using these modules, NYRA has been able to manage its employees' user accounts easily by monitoring user activities in real time and has reduced the number of password reset requests handled by its IT team.

About AD360

AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance. From user provisioning, self-service password management, and Active Directory change monitoring to single sign-on for enterprise applications, AD360 helps you perform all your IAM tasks with an easy-to-use interface.

AD360 provides all these functionalities for Windows Active Directory, Exchange servers, and Microsoft 365. With AD360, you can just choose the modules you need and start addressing IAM challenges across on-premises, cloud, and hybrid environments from within a single console.

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