Retail

Luxasia elevates Active Directory management and reporting with ADManager Plus

Luxasia

About Luxasia

Founded in 1986, Singapore-based Luxasia is known as one of the leading omnichannel brand-builders in Asia Pacific. The retailer and e-commerce network has enabled market entry and brand growth for more than 120 luxury beauty brands. Currently, Luxasia's workforce consists of over 2,500 employees across 15 markets.

  • Country

    Singapore
  • Industry

    Retail
  • Organization size

    1,001-5,000 employees

Business challenges:

Lack of Active Directory (AD) visibility: Luxasia's IT team found it difficult to obtain a comprehensive overview of its AD environment. This deficiency created substantial hurdles as the team struggled to gain insights into AD changes and user privileges. Consequently, Luxasia faced significant security risks and administrative complexities.

The Problem:

Luxasia encountered difficulties managing user access and permissions, leading to potential security vulnerabilities. The lack of centralized reporting capabilities made it challenging to identify and address security issues promptly. To address these shortcomings, Luxasia was evaluating an AD management solution to effectively address its challenges in maintaining a secure AD environment.

The outcome

The introduction of ADManager Plus marked the beginning of data-driven security operations for Luxasia's IT environment. Expressing satisfaction on the support provided during the deployment and utilization of the solution, Eason Ching, the assistant IT manager of Luxasia, remarked that "the documentation was very helpful and easy to follow." ADManager Plus' comprehensive reporting and AD management capabilities greatly benefitted Ching and his team, especially from the reports highlighting inactive users and computers, elevated user privileges, and those pertaining to M365 license management. Ching highlighted how these capabilities were tailor-made for Luxasia's IT ecosystem. "[The solution] was very intuitive to get into," he said. "The built-in reports were very useful, and there was no need to customize anything."

With a high likelihood of recommending ADManager Plus to other organizations, the team at Luxasia acknowledged the product's affordability and effectiveness in meeting their AD management needs.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/ad-manager.