• Why security and compliance start with automation
  • How PagerDuty-AD integration with ADManager Plus supports security and compliance

Incident management solutions sit at the center of high-stakes incident response, where every second counts and secure access can make or break resolution times. But without tight control over user access, they can also become a security and compliance risk.

Every user addition, role change, or deactivation demands manual updates across multiple platforms, creating opportunities for human error, delayed responses, and compliance risks. This manual process increases the risk of errors, delays in response, and audit headaches.

The solution lies in automating identity and access management with PagerDuty-AD integration using ADManager Plus. By automating user provisioning, deprovisioning, and access updates, IT teams can enforce security policies consistently and maintain compliance effortlessly.

Let’s explore how integrating ADManager Plus with PagerDuty strengthens your security posture, simplifies compliance, and builds a future-ready incident management ecosystem.

Why security and compliance start with automation

Manual user management: A hidden security risk

Every manual update to user accounts introduces risk. Delayed deprovisioning, forgotten role changes, or errors in permission assignments can leave your incident response system exposed. Without automating identity and access management, these gaps increase the likelihood of unauthorized access and data breaches.

Compliance requires consistency and speed

Compliance frameworks like the GDPR, HIPAA, and SOC 2 expect clear records of who accessed which systems and when. Manual updates make it hard to maintain this level of detail consistently. Automating processes through PagerDuty-AD integration with ADManager Plus ensures up-to-date, accurate records for audits at any time.

How PagerDuty-AD integration with ADManager Plus supports security and compliance

Real-time provisioning to close security gaps

With PagerDuty-AD integration, every new hire added to AD is automatically provisioned in PagerDuty. When someone leaves, ADManager Plus instantly revokes their access. This eliminates the window of vulnerability between manual updates, ensuring only current employees have access to your incident management platform.

Accurate role-based access control

As roles change, automating identity and access management keeps permissions in PagerDuty aligned with AD. ADManager Plus applies predefined role-based access policies automatically, preventing privilege creep and limiting exposure to sensitive systems.

Automated deprovisioning for reduced risk

Employees moving to new roles or exiting the organization is a normal part of business. What’s not normal is leaving access behind. PagerDuty-AD integration ensures that deprovisioning is immediate and complete, keeping your environment secure and audit-ready.

Manual access management is no longer viable in today’s high-stakes, compliance-driven environments. With ADManager Plus and PagerDuty working in sync, IT teams can eliminate access blind spots, enforce role-based policies automatically, and stay audit-ready without the manual effort.

Here’s how to integrate PagerDuty with Active Directory using ADManager Plus, and if you’re looking to streamline more workflows, explore our full integration directory to see what else you can automate.