Service pack installation for ADManager Plus MSP

Follow steps 1 through 8 to apply the service pack

1. 1

   Shut down ADManager Plus MSP.

   • If the product runs as an application, click Start → All Programs → ADManager Plus MSP → Stop ADManager Plus MSP.
   • If the product runs as a windows service, click Start → Run. Type services.msc in the box provided. From the list that appears, find and stop ManageEngine ADManager Plus MSP.
2. 2

   Execute the stopDB.bat file under the <ADManagerPlusHome>\bin directory where <ADManagerPlusHome> is the location where the product is installed.

3. 3

   If you use MS SQL as the database server for ADManager Plus MSP, backup the database as well.

4. 4

   If you have enabled High Availability, follow the steps listed here. If not, proceed with Step 5.

5. 5

   Back up ADManager Plus MSP by zipping the contents of <ADManagerPlusHome> directory.

6. 6

   Run Command Prompt as an administrator and navigate to <ADManagerPlusHome>\bin. Execute the UpdateManager.bat file.

7. 7

   Click Browse and select the PPM file that you have downloaded.

8. 8

   Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate the process prematurely.

   Click Close and then Exit to quit the Update Manager tool.

   Start ADManager Plus MSP.

How do I update the ADManager Plus MSP build if high availability (HA) is enabled?

If high availability is enabled, follow the steps given below to update ADManager Plus MSP:

1. 1

   Shut down both the primary and standby servers.

2. 2

   Update the product on the primary server to the required build by following the steps.

3. 3

   Update ADManager Plus MSP installed on the secondary server to the required build.

4. 4

   Do not start ADManager Plus MSP until it is updated to the same build on both the servers.