Tenant configuration

This section lists the steps needed to configure an Office 365 tenant for backup.

Before you configure an Office 365 tenant, make sure that you satisfy the prerequisites listed below.

Prerequisites:

  • Ensure that you have a working internet connection.
  • If you plan to install the product in a system running Windows 7 SP1 or Windows Server 2008, ensure you have Microsoft .NET version 4 and PowerShell version 2 installed in the system.
    • To check if Microsoft .NET Framework is installed, open Command Prompt from Run. Enter the following command reg query
      "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full" /v version

      Check the displayed version. If the version is below 4 or if it’s not installed, install Microsoft .NET Framework 4 from here.

    • To check if PowerShell is installed, type PowerShell from Run. If PowerShell is installed, check for its version number by running the command $PSVersionTable.

      If the version is below 2 or if it’s not installed, install PowerShell V 2.0 from here.

Configure an Office 365 tenant for backup

To add an Office 365 tenant for the first time, 

  • Log into RecoveryManager Plus console as an administrator.
  • Navigate to Exchange tab → Configuration.
  • Select Office 365 in the Exchange Type drop-down.
  • Enter the Account Name and the Password of the Office 365 tenant. Use the credentials of an administrator with the global admin role. The account name should be entered in the format "account@company.onmicrosoft.com".
  • You can also use a service account that  is a member of the Office 365 global admin role to configure your tenant with RecoveryManager Plus.

    Click the Test Connection link to check if the provided credentials are sufficient to establish a connection with the tenant. 

    Note: If multi-factor authentication is enabled for the account used, provide the app password in the Password field.

  • Choose the Azure environment in which the tenant was created from the drop-down box.
  • Global administrators must have appropriate impersonation rights to backup and restore Office 365 Exchange mailboxes. Select Grant Impersonation to provide the global admin this privilege.
  • Note: If this option is not selected, you can only backup and restore the mailbox of the global admin whose email address has been used to configure the tenant. 

  • Click Save to add the tenant.

Once you have added an Office 365 tenant, you can perform any of the following actions.


Add a new Office 365 tenant

To add another Office 365 tenant after you’ve configured your first,

  • Navigate to Exchange tab → Configuration.
  • Select Office 365 in the Exchange Type drop-down.
  • Click on the Add New Tenant button.
  • Enter the Account Name and the Password of the Office 365 tenant. Use the credentials of an administrator who is a member of the Office 365 global admin role. The account name should be entered in the format "account@company.onmicrosoft.com".
  • You can also use a service account which is a member of the Office 365 global admin group to configure your tenant with RecoveryManager Plus.

    Click the Test Connection link to check if the provided credentials are sufficient to establish a connection with the tenant.

    Note: If Multi-factor authentication is enabled for the account used, provide the app password in the Password field.

  • Global administrators must have appropriate impersonation rights to backup and restore Office 365 exchange mailboxes. Select Grant Impersonation to provide the global admin this privilege.
  • Click Save to add the tenant.

Modify an existing Office 365 tenant

You can edit the details of any existing Office 365 tenant or delete an Office 365 tenant.

  • To refresh a tenant and fetch the most recent configurations, click on the  icon located in the actions column of the tenant.
  • To edit an existing tenant, click on the  icon located in the action column of the desired tenant.
  • To delete an Office 365 tenant, click on the  icon located in the action column of the desired tenant.