# Find a plan that suits you best.

Get started with a 30-day FREE trial with access to all premium features.

![AlarmsOne](https://www.manageengine.com/alarmsone/images/pricing_img.png)

## Plans and Pricing

### Free

**$0**

It’s free. Always.  
No strings attached!

- Max **3** users
- **1** inbound integration
- **Unlimited** alerts
- **Unlimited** email notifications
- iOS app
- **Unlimited** push notifications
- Alarm tracking
- **3** months data retention
- Email support

### Basic

**$20/month** per user billed annually  
or $24 month-to-month.

- Everything on Free plan, plus:
  - **Unlimited** inbound integrations
  - **4** outbound integrations
  - Email integration
  - Notification profiles
  - Schedules
  - Alarm escalations
  - **150** SMS/voice alert credits
  - **6** months data retention
  - Email & phone support

### Premium

**$30/month** per user billed annually  
or $36 month-to-month.

- Everything on Basic plan, plus:
  - **Unlimited** outbound integrations
  - **500** sms/voice alert credits
  - Custom API integration
  - Downtime configuration
  - Shift overrides
  - **1** year data retention

## Feature Comparison

| Features | Free | Basic | Premium |
|---|---|---|---|
| Alerts | unlimited | unlimited | unlimited |
| Inbound Integrations | 1 | unlimited | unlimited |
| Email Notifications | unlimited | unlimited | unlimited |
| SMS/Call | buy credits | 150 credits | 500 credits |
| Data Retention | 3 months | 6 months | 1 year |
| Support Type | Email | Email and Call | Email and Call |
| Outbound Integration |  | 4 | unlimited |
| Email Integration |  | Available | Available |
| On-Call Schedule |  | Available | Available |
| Notification Policy |  | Available | Available |
| Escalation Policy |  |  | Available |
| Downtime Config |  |  | Available |
| Custom API Integration |  |  | Available |
| Shift Overrides |  |  | Available |

## Frequently asked questions

### How does the 30-day trial work?

The 30-day trial gives you a hands-on experience with using the features of our Premium edition. You can request for a trial and try it out, free of cost.

### What languages is AlarmsOne available in?

AlarmsOne supports 7 different languages. You can view and navigate AlarmsOne in English, German, French, Spanish, Chinese, Japanese, or Dutch.

### Is my data safe?

We’re fanatical about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access and advanced fire/flood/theft monitoring systems. Our robust network security system employs the latest encryption and intrusion detection/prevention technologies.

### What types of payment do you accept?

We accept payment via Visa, MasterCard and American Express. We also accept payment via Paypal or Wire transfer for yearly subscriptions. For further details, please contact [sales@alarmsone.com](mailto:sales@alarmsone.com).

### Do I have to provide payment information up front?

Not at all. We do not ask for your credit card information when you sign up for AlarmsOne. You start out with the free plan. You can choose to stay in it or upgrade to a higher plan any time.

### Can I upgrade or downgrade anytime?

Absolutely. AlarmsOne is a pay-as-you-go service (monthly or yearly), so you can upgrade or downgrade whenever you need provided you are the Account owner.

### What happens when I downgrade my account?

When you downgrade from a higher plan to a lower plan, you will not be able to use the features exclusive to the higher plan. No, you will not lose your data, you will just lose access to them. You can continue using them when you upgrade again.

### Do I have to sign a long term contract?

No. Our licenses are not contract-based. You may cancel your account any time you want. No strings attached!