Advanced Analytics solution for deeper insight into your IT
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Busting the analytics myth: Can analytics really help you improve help desk processes?

Busting the analytics myth

October 25

2pm AEST | 10am GMT | 10am PDT

Duration 1 Hour

A10 must-have reports for any
 help desk manager

Out-of-the-box ITSM analytics.

Integration with ServiceDesk Plus helps Analytics Plus improve IT service delivery performance and efficiency with better insight into your ITSM data. Choose from over 100 reports and dashboards built on more than 80 KPIs or customize them to create your own, without being a data expert. Read more ››

Out-of-the-box ITSM analytics

Analytics for change management module. Read more ››

Unified insights on a single dashboard

Get deeper insights on network monitoring, application monitoring and customer support operations, by integrating with ManageEngine's IT Operations and Support suite.

  • Application Analytics

    Application Analytics

    Analytics Plus pulls in data from Applications Manager and analyzes application availability and performance in all environments.

  • Network analytics

    Network Analytics

    Integrates with OpManager to determine probable faults and views alarm trends to improve network availability.

  • Network analytics

    Support Analytics

    Analytics Plus's integrates with SupportCenter Plus and tracks over 65+ KPIs to improve customer satisfaction, support efficiencies and performance levels..

Why Analytics Plus?

We know IT management. We know the insight IT pros want. And we know analytics, thanks to the 10 years of expertise developed by our sister division, Zoho.com.

  • Instant, flexible
    report creation

    Using a drag-and-drop visual studio, easily create and customize reports and dashboards to make smarter decisions.

  • Auto-analysis
    of data

    Analytics Plus intelligently reads the data you import and performs auto-analysis to automatically generate reports and dashboards.

  • Powerful
    visualizations

    Change the way you see data. Choose from over 30 visualizations, colors, and layout themes.

  • Holistic
    view of IT

    Now, you can integrate with ManageEngine's products for ITSM, IT Operations and Support and get a complete picture of your IT.

  • Schedule
    reports

    Schedule your reports to be emailed any time you want to avoid manual repetitive work.

  • Share and
    collaborate

    Make collaborative decisions by sharing your reports with your colleagues. Export, share, and publish your reports, whenever you want.

Start your free trial of Analytics Plus

Try Analytics Plus to watch your data come to life.