# Analytics for ServiceDesk Plus' change management module

As your business expands, you will need to make several changes in your infrastructure. But before you implement them, you will ascertain how those changes will affect your business.

With Analytics Plus you can make informed decisions and build a robust change management strategy. Analytics Plus provides out-of-the box reports and dashboards, including over 30 KPIs to help you analyze data accurately, and manage change better.

![Analytics for ServiceDesk Plus change management module](https://www.manageengine.com/analytics-plus/images/change-mgmt-banner.png)

## Plan ahead and improve service delivery

![Plan ahead and improve service delivery](https://www.manageengine.com/analytics-plus/images/change-mgmt-plan-ahead.png)

View an accurate timeline of a change request, from when the change was requested to when it finally was implemented.

Calculate the time required to address a change, and plan your changes accordingly.

## Reduce the number of unplanned and emergency changes

![Reduce the number of unplanned and emergency changes](https://www.manageengine.com/analytics-plus/images/change-mgmt-unplanned-changes.png)

Analyze the nature of past changes by determining the number of emergency and unplanned changes over a specific period.

Using the drill down option, investigate the reason for initiating a change, and how frequently such changes were requested for, and take steps to limit the number of such changes.

## Observe and correlate trends easily

![Observe and correlate trends easily](https://www.manageengine.com/analytics-plus/images/change-mgmt-correlate-trend.png)

Imagine a case where there are too many incoming change requests and you're worried if your technicians will be able to handle the workload.

Analytics Plus helps you correlate service desk metrics, establish different data relationships and make more informed decisions.