# Integrating Mosyle with Analytics Plus The advanced analytics platform seamlessly connects with Mosyle, enabling you to generate insightful reports and live dashboards for a comprehensive view of all your managed Apple devices. ## General 1. [What is Analytics Plus?](#define) 2. [What are the highlights of this integration?](#Highlights) ## Setup 1. [How do I integrate Analytics Plus with Mosyle?](#integrate) 2. [How long should I wait for my Mosyle data to appear in Analytics Plus initially?](#initial-sync) 3. [What should I do when the data synchronization fails?](#sync-failure) 4. [How frequently can I synchronize my data?](#sync-frequency) 5. [Can I edit the synchronization settings?](#edit-sync) 6. [Can I synchronize my Mosyle data instantly?](#instant-sync) 7. [How do I create custom reports over my Mosyle data?](#custom-reports) 8. [Can I set up the Mosyle integration in existing workspaces of Analytics Plus?](#existing-workspace) 9. [How do I remove the Mosyle data setup?](#remove-setup) ## Reporting Features 1. [What are the report types supported by Analytics Plus?](#report-types) 2. [Can I modify the pre-built reports that are offered as part of the Mosyle integration?](#prebuilt) 3. [How do I create reports using columns from different Mosyle modules?](#create) 4. [What are formulas in reports?](#formulas) 5. [Is it possible to create custom formulas in Analytics Plus?](#custom-formulas) 6. [Can I modify the tables imported from Mosyle?](#tables) 7. [Can I add new columns to the tables imported from Mosyle?](#columns) 8. [Can I import new tables into the Mosyle workspace?](#new-tables) 9. [Can I combine data from other sources with the data from Mosyle, and create reports and dashboards?](#combine) 10. [What are Query Tables?](#querytables) ## Sharing & Collaboration 1. [How do I share reports, dashboards, and tables in Analytics Plus?](#share) 2. [Why are my colleagues unable to access the reports I create?](#access) 3. [Can other users create reports using the tables in the Mosyle workspace?](#create) 4. [Is it possible to share a report to multiple users so that they each see different data?](#multiple-users) 5. [Can I export a report or a dashboard?](#export) 6. [How do I print the reports and dashboards created in Analytics Plus?](#print) 7. [Can I email reports and dashboards at scheduled times?](#email) 8. [Can I embed reports?](#embed) ## Help & Support 1. [How do I get technical support on Analytics Plus?](#support) 2. [Can I have a personalized demo of this integration?](#demo) ## General ### 1. What is Analytics Plus? Analytics Plus is a self-service business intelligence and analytics software that empowers you to transform complex IT data into actionable insights without the data scientists. It allows you to create intuitive reports and dashboards and collaborate with the team for informed decision-making. Analytics Plus offers the following important capabilities: - Import data from [local files](https://www.manageengine.com/analytics-plus/cloud-help/import-upload-data-into-analytics-plus/files.html), [web feeds](https://www.manageengine.com/analytics-plus/cloud-help/import-upload-data-into-analytics-plus/feeds.html), [local and cloud databases](https://www.manageengine.com/analytics-plus/cloud-help/import-upload-data-into-analytics-plus/import-from-local-and-cloud-db-main.html), and [cloud storage/drive](https://www.manageengine.com/analytics-plus/cloud-help/import-upload-data-into-analytics-plus/cloud-drive.html). - Displays data in an [easy-to-view excel format](https://www.manageengine.com/analytics-plus/cloud-help/table/working-with-tables.html). - Build custom reports and dashboards easily with the drag-and-drop report builder. - Visualize the reports in the form of [charts](https://www.manageengine.com/analytics-plus/cloud-help/chart/charts.html), [pivot tables](https://www.manageengine.com/analytics-plus/cloud-help/pivot-table/pivot-tables.html), [summary views](https://www.manageengine.com/analytics-plus/cloud-help/summary-views.html), and [tabular views](https://www.manageengine.com/analytics-plus/cloud-help/tabular-views.html). - Organize and showcase the reports on [dashboards](https://www.manageengine.com/analytics-plus/cloud-help/dashboard/dashboard-index.html) along with [KPIs](https://www.manageengine.com/analytics-plus/cloud-help/dashboard/kpi-widgets.html). - Bring out the hidden insights in your data in seconds with [Zia](https://www.manageengine.com/analytics-plus/cloud-help/zia.html), Analytics Plus' intelligent analytics assistant powered by Machine Learning and Artificial Intelligence. - Create [custom formulas](https://www.manageengine.com/analytics-plus/cloud-help/table/add-formulas.html) using the built in formula engine that contains a wide range of mathematical, statistical, and logical functions. - [Share reports and dashboards](https://www.manageengine.com/analytics-plus/cloud-help/sharing/sharing-and-collaboration.html) with your colleagues easily, through a wide range of collaboration features. - [Export](https://www.manageengine.com/analytics-plus/cloud-help/export-and-email/export-index.html) and [publish](https://www.manageengine.com/analytics-plus/cloud-help/publishing/publishing-index.html) reports and dashboards in various formats, and configure permissions and filters for the views. - Supports out-of-the-box [integrations](https://www.manageengine.com/analytics-plus/cloud-help/integrations.html) with a wide number of applications to give you pre-built reports and dashboards on your application's data within minutes. ### 2. What are the highlights of this integration? The data from the following modules will be synchronized when setting up this integration. - Devices (This also includes Device Groups, Device Group Mapping) - Users (This also includes Device and User Mapping, User Groups, and User Group Mapping) ## Setup ### 1. How do I integrate Analytics Plus with Mosyle? Follow the steps in this presentation to integrate Analytics Plus with Mosyle. https://show.zohopublic.in/publish/8rgp9c5cc95f9e8da4314b82daedfc53f2a8d ### 2. How long should I wait for my Mosyle data to appear in Analytics Plus initially? After setting up the integration, you might have to wait some time for the initial fetch to complete. Depending on the amount of data in your application, the reports and dashboards might take up to five minutes to display all the metrics. If you access the workspace before the initial fetch, it will not display any data. ### 3. What should I do when the data synchronization fails? The import or synchronization process of your Mosyle data can sometimes fail if Mosyle's credentials are changed, or if the application is moved to a different server. To resolve this, click the Data Sources option from the side panel and click the Re-Authenticate link. In the popup that appears, click Authenticate Mosyle. Enter the Username, password and Access Token and click the Authenticate Mosyle button. ### 4. How frequently can I synchronize my data? You will be able to synchronize your data in one of the intervals mentioned below. - 3 hours - 6 hours - 12 hours ### 5. Can I edit the synchronization settings? To edit the connection and synchronization settings, select **Data Sources -> Mosyle** from the side panel. The synchronization summary is displayed with the following data: - **Last data sync status**: Status of the most recent synchronization from Mosyle. - **Last data sync time**: Time at which the most recent synchronization was completed. - **Schedule**: The frequency of data synchronization between Analytics Plus and Mosyle. - **Next Schedule time**: Time at which the next data synchronization is scheduled to happen - **Manual Sync done**: Number of times the data has been manually synchronized in a particular day. ### 6. Can I synchronize my Mosyle data instantly? Yes. To do this, select **Data Sources -> Mosyle** from the side panel. In the Data Sources page that appears, click **Sync Now**. ### 7. How do I create custom reports over my Mosyle data? You can easily create custom reports in the form of [charts](https://www.manageengine.com/analytics-plus/cloud-help/chart/charts.html), [pivot tables](https://www.manageengine.com/analytics-plus/cloud-help/pivot-table/pivot-tables.html), [summary](https://www.manageengine.com/analytics-plus/cloud-help/summary-views.html), and [tabular views](https://www.manageengine.com/analytics-plus/cloud-help/tabular-views.html) in Analytics Plus. Click the corresponding links to learn more about creating reports. These reports can also be organized together to form intuitive dashboards. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/dashboard/dashboard-index.html) to learn more about creating dashboards. ### 8. Can I set up the Mosyle integration in existing workspaces in Analytics Plus? Yes. Open the required workspace, click the **Create** button from the side panel, and select the **New Table / Import Data** option. ### 9. How do I remove this setup? - Open the corresponding workspace, and click the **Data Sources** option from the side panel. - Hover over the data source name, click the **Settings** icon, and select **Remove Data Source** from the options. ## Reporting Features ### 1. What are the report types supported by Analytics Plus? Analytics Plus supports a wide variety of reports, in the form of charts, pivot tables, summary views, and tabular views. To learn more about the various types of reports, [click here](https://www.manageengine.com/analytics-plus/cloud-help/chart/chart-types.html). To know more about dashboards and KPI widgets, [click here](https://www.manageengine.com/analytics-plus/cloud-help/dashboard/dashboard-index.html). ### 2. Can I modify the pre-built reports created on integrating with Mosyle? Yes. If you are the Server Administrator or a workspace administrator of the workspace in which the integration is set up, click the **Edit Design** button in a report's toolbar and make the required changes. If you are a user to whom a report is shared, save a copy of the report by clicking **Save > Save As**, and modify the copied version as needed. ### 3. How do I create reports using fields/columns across different Mosyle modules? Columns from different Mosyle modules are joined by default. Therefore, reports can be created over this data by simply dragging and dropping the respective columns in the report builder. Click here to learn more about creating reports. ### 4. What are formulas in reports? Formulas are calculations that can be defined using the powerful formula engine to create required reports. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/table/add-formulas.html) to know more. ### 5. Is it possible to create custom formulas in Analytics Plus? Yes. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/table/add-formulas.html#custom) to learn more. ### 6. Can I modify the tables imported from Mosyle? The data from Mosyle is synchronized with Analytics Plus automatically and stored in the form of various tables. Therefore, it is not possible to add data or modify the existing data present in these tables. ### 7. Can I add new columns to the tables imported from Mosyle? No. However, you can add Formula Columns and Aggregate Formulas to these tables to help create custom reports. Refer [to this documentation](https://www.manageengine.com/analytics-plus/help/table/add-formulas.html#custom) to know more. ### 8. Can I import new tables into the Mosyle workspace? To do this, open the Mosyle workspace, click **Create** from the side panel, and select the **New Table / Import Data** option. You can [integrate with other applications](https://www.manageengine.com/analytics-plus/help/integrations.html), or choose to import data stored in [local files](https://www.manageengine.com/analytics-plus/help/import-upload-data-into-analytics-plus/files.html), [web URLs](https://www.manageengine.com/analytics-plus/help/import-upload-data-into-analytics-plus/feeds.html), [local databases](https://www.manageengine.com/analytics-plus/help/import-upload-data-into-analytics-plus/import-data-from-local-databases.html), [cloud databases](https://www.manageengine.com/analytics-plus/help/import-upload-data-into-analytics-plus/import-data-from-cloud-databases.html) and [cloud drives](https://www.manageengine.com/analytics-plus/help/import-upload-data-into-analytics-plus/cloud-drive.html). Click the corresponding links to know more. ### 9. Can I combine data from other sources with the data from Mosyle, and create reports and dashboards? Yes. To do this, import or add a new table to the Mosyle workspace and define a lookup relationship between the added data and the existing data in the workspace. To define a lookup relationship between two tables, it is essential that the tables have at least one column in common between them. Follow the below steps to establish a lookup relationship. - Open the corresponding table, right click the column header, and select the **Change to Lookup Column** option. - In the popup that appears, select the column from the second table to look up. - Click **Save & Close**. [Click here](https://www.manageengine.com/analytics-plus/cloud-help/table/joining-tables.html#defining-lookup) to learn more about lookup columns. ### 10. What are Query Tables? Using query tables, Analytics Plus allows you to import the required data by writing standard SQL queries. This feature also allows you to combine data from different tables and create reports from the combined data. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/table/query-tables.html) to know more. ## Sharing & Collaboration ### 1. How do I share reports, dashboards, and tables in Analytics Plus? You can share the out-of-the-box reports, dashboards, and tables, and the ones you create, with other users easily. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/sharing/sharing-to-a-user.html) to know more. ### 2. Why are my colleagues unable to access the reports I create? The Mosyle workspace can be accessed only by the administrator who set up the integration. To allow other users to access the out-of-the-box reports and dashboards, you can share the reports and dashboards as needed. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/sharing/sharing-to-a-user.html) to know more. You can also share the entire workspace with a user. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/sharing/sharing-database-to-user.html) to know more. ### 3. Can other users create reports using the tables in the Mosyle workspace? Yes. To do this, share the required table with the users with the required permissions and filters. ### 4. Is it possible to share the same report to multiple users such that they each see different data? Yes, you can do this by creating Variables. This allows you to share the report with several users, with associated filter criteria so that each user can access only the data specific to them. To learn more, refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/workspace/settings.html#variables). ### 5. Can I export a report or a dashboard? Yes, you can export the report or dashboard in various formats such as CSV, EXCEL, PDF, HTML, and image. To learn more, refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/export-and-email/export-a-report.html). ### 6. How do I print the reports and dashboards created in Analytics Plus? To do this, export the report or dashboard in the required format and print the exported file. To learn more about exporting a view in Analytics Plus, refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/export-and-email/export-a-report.html). **Note:** To export a shared report or dashboard, the Export permission has to be enabled. ### 7. Can I email reports and dashboards at scheduled times? Yes, you can easily set up email schedules. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/export-and-email/emailing-reports-and-dashboards.html#scheduling-emails) to learn more. ### 8. Can I embed reports? Yes. You can easily embed reports and dashboards into websites, applications, or blogs. Refer [this documentation](https://www.manageengine.com/analytics-plus/cloud-help/publishing/publishing-index.html#Embed) to know more. ## Help & Support ### 1. How do I get technical support on Analytics Plus? Technical support is free for all users, even during the trial period. You can contact the technical support team using the information below. - Email: [analyticsplus-support@manageengine.com](mailto:analyticsplus-support@manageengine.com) - Phone: - United States: +1 4695016108 - United Kingdom: +44 2076602649 - Australia: +61 892100050 You can also get answers straight from our [community](https://pitstop.manageengine.com/portal/community/analytics-plus). ### 2. Can I have get a personalized demo of this integration? Yes, please register for a demo using the form on [this page](https://www.manageengine.com/analytics-plus/demo.html).