How to locate my existing and latest build number?
- Open your Analytics Plus application.
- Click the Help icon and choose About from the drop-down. You can find your present and latest build number in the pop-up that appears.
Steps to upgrade your Analytics Plus
To upgrade your Analytics Plus from one build to another, follow the steps given below:
Prerequisites:
Please make sure that the free disk space is at least twice the size of your present Analytics Plus application. To know about your existing disk space usage, open your Analytics Plus application. Click the Help icon and choose Product Info > Miscellaneous Details. A dialog appears displaying the disk usage details.
Windows Installation:
- Open the Run dialog, type services.msc and click OK.
- Stop the Analytics Plus application from the Services dialog that appears.
- Navigate to the <Analytics Plus Home> folder in your server and take a backup copy of the entire folder.
- Right-click the <Analytics Plus Home> folder and select Properties. In the dialog that appears, navigate to the Security tab.
- Provide Full Control permission for the following four groups: All Application Packages, All Restricted Application Packages, Creator Owner, and System.
- Open command prompt in "Run as Administrator" mode.
- Navigate to the <Analytics Plus Home>\bin folder, and run the UpdateManager.bat file.
- In the dialog that appears, browse and select the latest Analytics Plus .ppm file and click Install to initiate the upgrade process.
- Once the installation is successful, click Close > Exit to complete the installation process.
Linux Installation:
- Open command prompt and run the shutdown.sh command from the <Analytics Plus Home>/bin directory.
- Navigate to the <Analytics Plus Home> folder and take a backup copy of the entire folder.
- Provide Read (r), Write (w), and Execute (x) permission for the <Analytics Plus Home> and <Analytics Plus Home>/pgsql/data folder.
- Return to your <Analytics Plus Home> folder, and run the sh UpdateManager.sh file.
- In the dialog that appears, browse and select the latest Analytics Plus .ppm file and click Install to initiate the upgrade process.
- Finally, click Finish to complete the installation.
