Free Webinar

How do efficient help desk operations influence the rest of your IT?

Identify and build efficient help desk operations that augment IT productivity


Date & Time

November 10, 2022 2pm AEST | 10am GMT | 10am PST

Presented by:

Cherubina Hosannah, Product Expert, Analytics Plus

Agenda

An IT help desk is commonly perceived as a standalone unit that's merely aimed at resolving employee issues. However, this is far from being true. When implemented right, an efficient help desk can proactively fix IT problems, bolster organizational productivity, and go a long way in ensuring the organization's sustainability.

Join us for a free webinar where we'll discuss:

  • Reinforcing your organization's cybersecurity strategy by ranking critical incidents.
  • Meeting project deadlines by prioritizing access provision requests.
  • Ensuring seamless administrative operations in a hybrid work environment.
  • Tackling sudden onslaughts of tickets by streamlining the incident resolution strategy.
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  • 2pm AEST - (Australia & New Zealand)
  • 10am GMT - (UK & Europe)
  • 10am PST - (US & the Americas)
Please select your Session

See what our customers have to say

Analytics Plus has helped increase our service desk productivity and overall responsiveness. We are now able to respond to incidents and service requests faster, resolve more requests, and continuously improvise our processes."


David Whitfield, IT customer services manager, F4 IT Services