As an organization grows, its IT infrastructureægoes through several changes. Implementing those types of changes in your organization requires a comprehensive and deep analysis of your change management process and how those changesæwillæaffect your business.
With analytics for change management, service deskæusers canæidentify hidden gaps in their change management process, break out of the 'firefighting' mode, and make accurate decisions by monitoring key metrics.
Analyze your data using out-of-the box reports and dashboards, and outlineætheæstepsæneededæto significantly improve your change improvement process.
Watch thisæwebinar to learn more about how you can:
For the past 3 years, Pritika has been a product analyst at ManageEngine. She has worked in multiple products in the ManageEngine space, and now is currently driving marketing efforts for Analytics Plus, ManageEngine's advanced analytics solution.