Migrate Server

    How do I move AD360 to a new server?

    To move AD360 to a new server. follow the steps listed below.

    NotePlease upgrade AD360 to the latest build using the Service Pack before migration. And, do not uninstall AD360 from the old machine until the new installation works fine.

    • Navigate to <install_dir>/conf (By default: C:\ManageEngine\AD360\conf)
    • Open database_params.conf file in a text editor and identify the database that is being used by AD360 in your environment.
    • If the database is MySQL or MS SQL, then contact AD360 support for further guidance.
    • If the database is PostgreSQL, then continue with the following steps.
    • Stop AD360(Start → All Programs → AD360 → Stop AD360 if it running as an application, or Start → Run → services.msc → Stop the 'ManageEngine AD360' if it is running as a service.)
    • Open command prompt as administrator.
    • Navigate to <Installation directory>\bin
    • Run backupDB.bat file to back up the database of your current installation. This will create a folder named Backup in the installation folder. By default, C:\Program Files\ManageEngine\AD360. This folder will contain the database in compressed file format.
    • Backup patch files, if you have any. Take a copy of the Patch folder present in AD360 installation directory (By default: C:\ManageEngine\AD360)
    • Download and install the build of the same number on the new server.
    • Stop AD360 after installation on the new server.
    • Paste the Patch folder under the AD360 installation directory (By default: C:\ManageEngine\AD360)
    • Copy and paste the compressed database backup file created from the old installation in the following location on the new server: <Installation directory>\AD360\bin (By default: C:\ManageEngine\AD360\bin)
    • In the new server, open the command prompt as an administrator.
    • Navigate to <Installation_Dir>bin.
    • Execute the 'restoreDB.bat' file from the command prompt using the compressed DB file.
      For example: restoreDB.bat compressed_file_name.zip
    • Start AD360. (Start → All Programs → AD360 → Start AD360)