Zoho Assist is a web-based on-demand remote support and unattended remote access tool which helps ITSM system administrators access, manage, and control PCs, laptops, mobile devices, and servers effectively and efficiently. All you need is just a few clicks to offer a secure support service to your customers seamlessly.
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Initiate instant or scheduled remote support sessions whenever you need to. Ensure easy maintanence by configuring your assets for unattended remote access using our unique bulk deployment strategies.
Troubleshoot a remote computer through on-demand remote sessions, with no prior installation. Invitees can also join a session through an email invite.
Set up unattended remote access for computers, both inside and outside LAN. Work with them individually or use the mass deployment options available. Assist supports both Windows and Mac.
Perform native system diagnostic operations, such as looking at active tasks using the Task Manager, opening the command prompt, and analyzing the status of groups, hardware, printers, services, software, and users associated with each computer.
Configure unattended remote access for a large group of devices using Zoho Assist's bulk deployment process. You can use the Distributor or Start-up script to install the unattended remote agent onto your remote devices.
Assist allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.
Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.
“I would definitely recommend Zoho! Anyone looking for an IT solution that allows you to walk through problems and diagnose issues with clients along with something that will not kill the budget, I would recommend Zoho Assist all day!”
Founder, Quick to Impress
“An excellent product with a really active development team, providing a blend of the core features I required from LogMeIn Central and Rescue in one product at a lower price. ”
CEO, Avalon Computers
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Zoho Assist offers you the ability to diagnose and troubleshoot your remote assets directly from your mobile devices. You can also embed our remote support capabilities onto your mobile application using our mobile software development kit.
