About this interview

This episode of ITOM Spotlight features Tolga Özbarutçu, Solutions Architect at Vitel A.Ş., Turkey, where he shares his perspective on how Turkish enterprises are rethinking IT operations in an AI-first era. From overcoming siloed monitoring to adopting agentic AI and automation, Tolga highlights the technologies and strategies enabling organizations to achieve greater resilience, efficiency, and cost savings.

Key topics discussed

  • How Turkish enterprises are approaching AI adoption in IT operations
  • The need for unified monitoring across hybrid environments
  • AI-driven event correlation and its impact on cost and downtime
  • The rise of Agentic AI and autonomous remediation
  • Practical applications of LLMs and RPA in IT workflows
  • Why a long-term, integrated approach matters for sustainable transformation

About the speaker

Tolga Özbarutçu

Tolga Özbarutçu is an IT operations and infrastructure specialist with 12+ years of experience delivering monitoring, security, and endpoint management solutions across enterprise environments. His work spans solution architecture, pre-sales, support, and project delivery for technologies like ManageEngine, Dell, and IBM. He designs reliable IT architectures, leads PoCs, resolves advanced technical escalations, and collaborates closely with global vendors. His core focus is enabling organizations to build secure, efficient, and well-managed IT ecosystems.