# ManageEngine ITOM solutions for banking and finance institutions | OpManager Plus ## Improve IT resiliency for banking and finance institutions with OpManager Nexus ## Trusted ITOM solution for over 20 years In this fast-paced world, the success of financial institutions hinges on their ability to deliver seamless banking processes, customer interactions, and financial transactions. This is where OpManager Nexus steps in. By placing paramount focus on application, infrastructure, and network performance, our solution enables you to ensure a hassle free and a cohesive digital experience for both internal stakeholders and valued customers. OpManager Nexus, a robust all-in-one solution by ManageEngine offers extensive visibility into every aspect of your critical IT operations. With valuable insights into server and application health, ensure an exceptional end-user experience while maintaining uninterrupted connectivity across your entire network infrastructure. Effortlessly monitor network devices, optimize performance, enhance bandwidth utilization, streamline traffic, govern IP addresses, and manage switch ports—all from a centralized console. ## Our customers - Bank of Stockton - Emirates Investment Bank - Merchants Bank of Indiana - PMA Financial Network Inc - Scotiabank - Texas State Bank - The State Bank of Geneva - United Community Bank of West Kentucky ## OpManager Nexus enables you to ### Monitor and optimize your ITOps by providing real-time insights Gain real-time visibility into the health, availability, and performance of your network components, including your servers, applications, databases, and resolve issues before they affect your customers. ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin1.svg) ### Ensure total experience for end users Monitor and track real-time data of user interactions and uncover the performance of your applications from different geographies by using real-user monitoring (RUM). ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin2.svg) ### Increase efficiency and boost productivity Employ ML and AI to help with anomaly detection, to provide intelligent insights through predictive analytics and to aid in automating routine tasks. This frees up IT admins from repetitive tasks, enabling them to focus on more strategic initiatives. ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin3.svg) ### Streamline your IT infrastructure Our solution automates device discovery and enables you to effortlessly monitor and track the performance of your growing IT infrastructure. ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin4.svg) ### Comply with industry regulations Adhere to industry regulations such as PCI, SOX, the GDPR and other relevant standards. ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin5.svg) ### Reduce unnecessary spending Eliminate financial waste by identifying underused resources and improve cost efficiency by using comprehensive reports on capacity planning, resource utilization, and performance trends. ![](https://www.manageengine.com/it-operations-management/images/banking-finance/bank-fin6.svg) ## Did you know? The Reserve Bank of India (RBI) has issued several important recommendations to ensure the security and efficiency of banking operations. Some of their recommendations are as follows: ![](https://www.manageengine.com/it-operations-management/images/banking-finance/did-you-know1.svg) - **Database Monitoring Mandate:** In order to bolster security, it is now mandatory for banks to implement comprehensive database monitoring. This measure is essential to track database access and monitor the execution of queries, thereby enhancing data security and preventing unauthorized activities. - **Server Infrastructure Monitoring:** This requirement not only ensures the smooth functioning of banking services but also adheres to regulatory standards set by the RBI. - **Resource Utilization and Forecasting:** Banks are advised to implement robust systems to monitor resource allocation and predict future requirements. This proactive approach contributes to optimized operations and cost management. - **Transition to SDWAN:** The banking landscape has evolved from traditional branch office setups with routers to a more advanced approach involving Software-Defined Wide Area Network (SDWAN) technology. This transition allows banks to enhance connectivity, improve network performance, and ensure secure communication across different branches. To comply with these recommendations, banks can harness the power of OpManager Nexus, an all-in-one observability solution designed to elevate the operational efficiency of their IT processes. ## Key highlights of OpManager Nexus ### Network monitoring Manage all the network devices—like routers, switches, firewalls, wireless LAN controllers, and load balancers—and monitor their availability, response time, latency, and bandwidth utilization (among other KPIs) to ensure that the network is running efficiently. ### Applications performance monitoring Monitor and get insights into the performance of critical applications used for tax filing, permit requests, and voter registration. Track critical metrics like page rendering time, download time, and more, all from a centralized place. ### Server and storage monitoring Monitor the performance of your databases, as well as web, mail, and file servers. Monitor various parameters of SAN components such as RAIDs, FC switches, and tape libraries. ### Traffic and bandwidth analysis Gain real-time visibility into your network traffic and bandwidth usage across interfaces, IPs, access points, SSIDs, and WAN links. Track IPSLAs and eliminate potential network bottlenecks. ### Firewall log analysis Investigate specific security incidents by analyzing firewall logs. Security teams can use the search and filter options to identify potential attack patterns or anomalous behavior. ### Configuration management Manage configuration changes for all network devices from a single-console with configuration change detection, automatic configuration backups, and scheduled configuration backups, as well as automation for configuration changes and rollbacks. ### Compliance management Ensure that your IT infrastructure is compliant with regulations by monitoring access controls, auditing logs, and performing other compliance-related tasks. ### Digital experience monitoring Proactively monitor the front end of your web applications with end-to-end transaction tracing to ensure optimum performance. ### Hybrid cloud monitoring Monitor your private cloud, as well as a wide range of public cloud services like AWS, Azure, Oracle, GCP, Office 365, and OpenStack, to name a few. ### Database monitoring Monitor your database management systems like Oracle, MSSQL, MySQL, Azure, and AWS Aurora. ### Automation Streamline IT tasks and reduce manual work with our solution's automation capabilities and enable IT staff to focus on higher-level strategic initiatives. ### Integrations Integrate using REST API and WebHook to facilitate seamless communication with various automation tools and platforms. ### AI-powered capabilities **Detect anomalies:** With Adaptive Thresholds, you can identify anomalies in the network and resolve them using OpManager's workflow automation tool. **Reduce MTTR:** OpManager's Adaptive Thresholds work using Machine Learning algorithms which reduce the MTTR of network admins and allow for faster troubleshooting. **Predict future utilization:** OpManager uses existing data to predict future storage, CPU and memory consumption. ## Customer success stories ![ ](https://www.manageengine.com/it-operations-management/images/banking-finance/case-study1.svg) Heritage Credit Union saves more than $6k annually after deploying OpManager to monitor its network [Read more](https://www.manageengine.com/network-monitoring/heritage-opmanager-cs.html) ![ ](https://www.manageengine.com/it-operations-management/images/banking-finance/case-study2.svg) WAN Network Management solution helps Galaxy, FiservCredit Union division deliver superior quality of service [Read more](https://www.manageengine.com/network-monitoring/opmanager-galaxy-cs.html) ## You might be interested in ![ ](https://www.manageengine.com/it-operations-management/images/banking-finance/ebook-wlc-monitoring.svg) Ebook ### An enterprise network admin's guide to WLC monitoring: Overview, best practices, and solutions [Read more](https://www.manageengine.com/network-monitoring/wireless-LAN-controller-monitoring-ebook.html?GovtNgo) ![ ](https://www.manageengine.com/it-operations-management/images/banking-finance/state-of-itom-2023.svg) Infographic ### The state of ITOM in 2023. How organizations plan to approach observability, AIOps, and more. [Read more](https://www.manageengine.com/it-operations-management/the-state-of-itom-in-2023.html?GovtNgo) ![ ](https://www.manageengine.com/it-operations-management/images/banking-finance/aiops-whitepaper.svg) Whitepaper ### Navigating the path to proactive IT operations. Explore AIOps and how it can enhance your ITOps. [Read more](https://www.manageengine.com/it-operations-management/aiops-navigating-the-path-to-proactive-it-operations.html?GovtNgos)