Recognized as a frontrunner by Software Advice in the network monitoring tools category with a rating of 4.7 out of 5.

 

Shortlisted by Capterra for the top network monitoring software of 2024 with an overall score of 75 out of 100.

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Retail IT reimagined: Turning data overload into strategic action with full-stack observability

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"We had no way of discovering what was wrong. Only what was down. Now we monitor our network, servers, VMs, storage, databases, and even folders—every day. Clean, simple GUI. You don’t need to be an expert, and great support."

Lee Pritchard - Technical Architect, A.F. Blakemore

How OpManager Plus helps retail enterprises achieve full-stack observability

STORE INFRASTRUCTURE MONITORING

Gain visibility across store IT systems, ensuring uninterrupted operations

  • Monitor POS systems, inventory management platforms, and in-store devices.
  • Track cloud and on-prem applications - from a single console.
  • Visualize WAN and VPN traffic across store branches for faster issue resolution.
  • Detect and resolve network anomalies with threshold-based alerts.
  • Ensure optimal performance of distributed store environments with Business Views.

DIGITAL EXPERIENCE AND APPLICATION MONITORING

Deliver seamless shopping experience across all retail channels across global locations.

  • Monitor website and mobile app performance in real time.
  • Track digital experience with Apdex scores and ensure smooth checkout processes.
  • Simulate customer journeys with synthetic transaction monitoring to prevent bottlenecks.
  • Identify slow-loading pages and optimize application response times.
  • Resolve performance issues instantly with real-user monitoring.

NETWORK PERFORMANCE AND BRANCH CONNECTIVITY

Ensure secure and reliable connectivity across store locations.

  • Monitor WAN and VPN performance to maintain branch connectivity.
  • Optimize bandwidth for critical retail applications and POS systems.
  • Track bandwidth usage to prevent slowdowns during peak sales.
  • Automate configuration management to ensure compliance across branche
  • Resolve connectivity issues with AI-powered root cause analysis.

SECURITY AND COMPLIANCE IN RETAIL

Protect customer data and ensure regulatory compliance.

  • Identify network vulnerabilities and assess security risks.
  • Monitor compliance with PCI-DSS and other retail-specific standards.
  • Detect rogue devices and block unauthorized access in real time.
  • Automate security audits and generate compliance reports.
  • Secure sensitive customer and transaction data with real-time alerts.

INVENTORY AND SUPPLY CHAIN VISIBILITY

Optimize inventory and supply chain operations with actionable insights

  • Monitor inventory management applications to ensure system uptime.
  • Predict potential system failures and prevent stock-out situations.
  • Track data flow between suppliers, warehouses, and stores to optimize logistics.
  • Automate alerts for supply chain bottlenecks and delivery delays.
  • Ensure seamless integration between inventory and sales systems.

RESOURCE OPTIMIZATION AND COST CONTROL

Streamline retail operations with intelligent resource allocation

  • Identify underutilized IT resources across store locations.
  • Forecast operational costs and prevent overspending.
  • Automate SLA audits and generate performance reports for key stakeholders.
  • Analyze cloud and on-prem expenses to optimize spending.
  • Enhance decision-making with detailed capacity planning insights.

OpManager Plus integrates seamlessly with your existing tools

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Trusted by 1 million IT admins across the globe

Simplifying retail IT operations: A customer success story

A.F. Blakemore improves IT operations across retail stores with OpManager Plus

From Friction to Flow
  • Unified visibility across IT assets - from folders to databases
  • Faster incident resolution with precise performance monitors
  • Simplified daily operations—even for non-experts

A.F. Blakemore, one of the largest convenience store retailers and wholesalers in the UK, transformed its IT operations by deploying OpManager Plus. The company enhanced visibility across its network, automated routine tasks, and ensured seamless connectivity between branches.

Challenges before OpManager Plus
  • Faced difficulties in monitoring network performance across multiple store locations.
  • Experienced delays in troubleshooting network issues, leading to operational disruptions.
  • Struggled to maintain high uptime and optimize network performance effectively.
OpManager Plus helped in
  • Providing real-time visibility into network performance across all store branches.
  • Automating alerts and configuration management, reducing troubleshooting time.
  • Ensuring seamless connectivity and minimized downtime across retail operations.
Read full case study

Hear it straight from our valued customers

 
 

Ensure seamless retail workflows and enhance
customer experience with OpManager Plus.

Dedicated to security: We keep your
network and data safe

OpManager features advanced encryption and authentication standards to ensure that you can keep your network safe. This, along with features such as file integrity monitoring, SSL configuration, password protection, and trusted certificates, allows you to improve network security.

OpManager is compliant with the following data security standards.

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FIPS 140-2

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ISO/IEC 27001

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We abide by the global privacy and security standards through regular testing and certifications

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