Managing agents

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Overview

This page explains how to manage agents, which includes updating agent configurations, uninstalling agents, force restarting them, associating devices, and stopping agents.

Updating an agent

To update an existing agent, follow the steps given below.

  • Open Log360 Cloud and select the Settings tab. Then navigate to
  • Then navigate to Admin > Management > Manage Agents.
    Force restarting an agent
  • Click the edit icon corresponding to the desired agent to be updated. The icon will appear when you hover over the name of the agent.
    Force restarting an agent
  • In the window that pops-up, make the necessary changes.
    Force restarting an agent
  • After making the desired changes, click Update.

Uninstalling an agent

To uninstall an existing agent, follow the steps given below.

  • Open Log360 Cloud and select the Settings tab.
  • Navigate to Admin > Management > Manage Agents.
    Force restarting an agent
  • Tick the box corresponding to the desired agent and click the x Uninstall button.
    Force restarting an agent
  • Click Yes to confirm the action.
    Force restarting an agent
  • Now, the agent is uninstalled successfully.

Force restart an agent

  1. On the Collection/Agent Administration page, select the agent(s) you want to restart by ticking the checkbox next to the agent name.
  2. Click Manage and choose Force Restart from the drop-down menu.
    Force restarting an agent
    Figure 5: Force restarting an agent
  3. Confirm the action by clicking Yes. The selected agent(s) will now be force restarted.

Associate devices to an agent

  1. On the Collection/Agent Administration page, click the Associated Device(s) column for the desired agent.
    Force restarting an agent
    Figure 6: Selecting a device
  2. In the pop-up window:
    • To remove a device, hover over it, click the delete icon, and confirm by selecting Yes.
      Force restarting an agent
      Figure 7: Deleting a device
    • To add devices, click + Associate Device(s), select the desired devices, and click Add.
      Force restarting an agent
      Figure 8: Associating a device

Stop an agent

To stop agent in On-Premise version:

  1. On the Collection/Agent Administration page, hover over the agent's Status column and click Stop.
    Force restarting an agent
    Figure 9: Stopping an agent

Read also

This page explained how to manage agents in Log360, including updating, uninstalling, force restarting, associating devices, and stopping agents. To learn how to install agents and configure agent settings, refer to the following document: