# Mobile Device Audit & Reports for MSPs

Deep dive into your clients' device networks with comprehensive reporting, real-time alerts, and audit logs. Generate client-specific reports, schedule automated delivery, and maintain compliance visibility, all from a single multi-tenant console.

## Obtain critical information at the right time with flexible reporting per client

Stay informed about every device across every client account with real-time dashboards, automated alerts, and comprehensive reporting capabilities.

1. **Real-time alerts:**
   Get alerted instantly about critical events across client accounts; compliance violations, jailbroken devices, unauthorized app installations, low battery, and more. Take corrective action before issues escalate.

2. **Intuitive dashboards:**
   Quickly view a summary of each client's device fleet with interactive dashboards. Get at-a-glance visibility into device health, compliance status, and key metrics per client organization.

3. **Inventory insights:**
   Access deep, device-level insights into hardware, networks, apps, restrictions, and more for every client. Apply quick actions; lock, track, and wipe; from the same inventory view.

4. **Canned reports:**
   Generate instant reports from 10+ prepackaged templates covering every detail of client device fleets. Download reports in PDF, CSV, or XLS formats for client presentations and audits.

5. **Custom reports:**
   Create tailor-made reports for each client's unique requirements. Drag and drop data fields to build custom reports and export them in CSV format for post-processing in business analytics platforms.

6. **Scheduled reports:**
   Automate your reporting process per client. Mix and match custom and canned reports, schedule automated delivery to your inbox or your clients' in their preferred file format at specified intervals.

7. **Audit logs:**
   Check and keep a record of activities performed by admins and technicians on the web console per client account. Maintain audit trails for compliance and quick troubleshooting.

8. **Integrations:**
   Leverage one-click integrations with ManageEngine Analytics Plus, AssetExplorer, and REST APIs to consolidate client reporting within a single tool. Unify device data with your existing MSP workflows.

## Granular reporting and audit capabilities across your client base

Go beyond basic reports. Leverage advanced analytics, automated alerts, and deep inventory insights to deliver proactive device management for every client.

1. **Real-time alerting across clients:**
   Identify devices not complying with your clients' IT policies instantly and take corrective action before non-compliant or compromised devices cause harm. Configure alert rules per client for events like devices leaving geofences, blocked app installations, battery levels, and compliance violations.

2. **Interactive dashboards per client:**
   Get to know each client's IT ecosystem better with interactive stats that provide underlying data on demand. Drill down into enrollment status, OS distribution, compliance posture, and device health metrics, all scoped to individual client accounts.

3. **Deep device inventory per client:**
   Get granular insights into hardware specs, network details, installed apps, applied restrictions, and location history, all from a single window per client. Apply quick actions like locking, tracking, and wiping without leaving the inventory view. Export with PII masking for compliance.

4. **Canned and custom reports for every scenario:**
   Generate instant reports on IT management, security processes, and device details to ensure each client's IT ecosystem runs without glitches. Create unique reports per client's needs and schedule them for automated delivery in PDF, CSV, or XLS formats.

5. **Audit log management:**
   Store and audit all actions performed by admins and technicians on client devices, for compliance and quick troubleshooting. Track who did what, when, and on which client account to maintain complete accountability across your MSP operations.

## Integrate with business analytics and reporting solutions

Extend your reporting capabilities by integrating Mobile Device Manager Plus MSP with powerful analytics and asset management platforms.

1. **ManageEngine Analytics Plus:**
   Consolidate analytics across client accounts, customize dashboards, obtain AI-powered insights, and collaborate in real time. Turn raw device data into actionable intelligence for your MSP business.

2. **ManageEngine AssetExplorer:**
   Get reports on all your clients' IT assets on a single interface. Take timely action with custom reports and actionable insights that span devices, apps, and compliance data across accounts.

3. **REST API integrations:**
   Make use of readily available REST APIs to extract historic and real-time data from the Mobile Device Manager Plus MSP database. Build custom integrations with your existing MSP reporting stack.