# Everything you need to deliver MDM at scale

A complete mobile device management platform built for MSPs. Manage every stage of the device lifecycle across all your client organizations from a single multi-tenant console.

![Endpoint_Central_MSP_Features](https://www.manageengine.com/desktop-management-msp/images/ecnew-fea-banner-bg-4.png)

## Device Management

Manage the full device lifecycle: enroll, configure, secure, and retire devices across client organizations from one console.

### Automated provisioning

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-02.svg)

Bring devices to a work-ready state the moment they power on with zero-touch enrollment via Apple Business Manager, Android ZTE, Samsung Knox, and Windows Autopilot across all client accounts.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-management.html#provisioning)

### Smart management policies

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-01.svg)

Define group-based and role-based device settings with reusable policy templates. Apply uniform standards across hundreds of clients or tailor rules per organization.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-management.html#policies)

### Device restrictions

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-04.svg)

Enforce per-client restrictions on hardware buttons, network interfaces, storage, browsers, and apps. Disable cameras, USB, and Bluetooth based on client compliance requirements.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-management.html#restrictions)

### Remote commands

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-03.svg)

Execute lock, restart, shut down, ring, and wipe commands on devices across any client account. Trigger actions manually or automatically based on compliance violations.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-management.html#commands)

### Contextual deprovisioning

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-05.svg)

Perform corporate or complete wipes when employees leave, devices are lost, or compliance is breached. Automate retirement actions based on predefined rules per client.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-management.html#deprovisioning)

## Device Enrollment

Enroll devices in bulk via zero-touch, QR code, or self-enrollment with two-factor authentication across all client organizations.

### Zero-touch enrollment

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-06.svg)

Auto-enroll corporate devices via Apple Business Manager, Android Zero-Touch Enrollment, Samsung Knox, and Windows Autopilot. Devices become managed the moment they power on.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/device-enrollment.html#zero-touch)

### BYOD self-enrollment

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-07.svg)

Enable employees to enroll their personal devices through branded self-service portals, email invitations, or SMS links, complete with privacy disclosures and two-factor authentication.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/device-enrollment.html#byod)

### Bulk enrollment for new clients

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-08.svg)

Rapidly onboard entire device fleets when you win a new account. Import device details via CSV and bring hundreds of endpoints under management in minutes.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/device-enrollment.html#bulk)

### Client-specific enrollment policies

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-09.svg)

Assign unique enrollment rules, authentication methods, and ownership types per client organization. Ensure each account's devices meet the right management profile from day one.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/device-enrollment.html#policies)

### Multi-platform support

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-10.svg)

Enroll iOS, Android, Windows, macOS, Chrome OS, and tvOS devices from one unified console. Support corporate, BYOD, and shared device ownership models across all platforms.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/device-enrollment.html#platforms)

## App Management

Silently install, update, and remove store and in-house apps across all client organizations from one console.

### Silent app distribution

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-11.svg)

Deploy store and in-house apps in IPA, APK, MSIX, APPX, and MSI formats. Distribute silently and automatically across client device fleets without user intervention.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-application-management.html#distribution)

### App configuration & permissions

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-12.svg)

Preconfigure app settings and permissions per client before deployment. Ensure apps are production-ready the moment they land on devices with no end-user setup required.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-application-management.html#config)

### Self-service app catalog

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-13.svg)

Curate a self-service portal per client with approved store and in-house apps. Empower employees to browse and install apps on their own, reducing support tickets for your MSP team.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-application-management.html#self-service)

### Blocklist & mandate apps

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-14.svg)

Meet client compliance, productivity, and security requirements by blocking prohibited apps or mandating the presence of critical apps on all managed devices.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-application-management.html#blocklist)

### Managed app updates

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-15.svg)

Test updates in staging channels before mass deployment across client accounts. Silently roll out approved versions at scheduled times to minimize end-user disruption.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-application-management.html#updates)

## Profile Management

Create reusable profiles and policies for Wi-Fi, VPN, passcodes, and restrictions, then deploy them across client organizations.

### Network connectivity profiles

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-16.svg)

Configure VPN, Wi-Fi, APN, proxy, and certificate settings per client. Ensure devices connect securely to the right networks from the moment they enroll.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-profile-management.html#connectivity)

### Device restriction policies

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-17.svg)

Apply client-specific restrictions on cameras, network sharing, app installs, and USB access. Maintain compliance without impacting legitimate device functionality.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-profile-management.html#restrictions)

### Data loss prevention policies

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-18.svg)

Disable copy/paste, screenshots, and cloud syncing between personal and corporate workspaces. Enforce granular DLP rules per client to protect sensitive data.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-profile-management.html#dlp)

### Web content filtering

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-20.svg)

Define client-specific website allowlists and blocklists for corporate devices. Filter malicious and non-productive content to boost security and workplace productivity.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-profile-management.html#web-filter)

### Reusable policy templates

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-19.svg)

Build once, deploy everywhere. Create profile templates and reuse them across multiple client accounts, significantly reducing onboarding time for new clients.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-profile-management.html#templates)

## Email Management

Configure, secure, and control corporate email on client devices with containerization, conditional access, and ActiveSync policies.

### Automated email configuration

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-21.svg)

Push email profiles to devices during enrollment so they're inbox-ready immediately. Configure Exchange, Microsoft 365, and Google Workspace accounts per client organization.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-email-management.html#config)

### Conditional access

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-22.svg)

Block unmanaged and non-compliant devices from accessing Exchange and Microsoft 365 mailboxes. Ensure only authorized endpoints connect to client email infrastructure.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-email-management.html#conditional-access)

### Email data loss prevention

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-23.svg)

Restrict copy/paste, screenshots, and attachment sharing from email apps. Apply DLP policies per client to keep sensitive communications from leaking outside managed channels.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-email-management.html#dlp)

### Secure email attachments

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-24.svg)

Force attachments to open in the built-in secure viewer. Prevent forwarding to unapproved apps and block downloads to unmanaged storage across client devices.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-email-management.html#attachments)

### Certificate-based authentication

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-25.svg)

Enable passwordless email access with enterprise certificates and SSO. Eliminate password fatigue for end users while strengthening security across all client accounts.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-email-management.html#cert-auth)

## Security Management

Enforce passcode, encryption, and device lock policies across corporate and BYOD devices to protect client data from threats.

### Passcode & encryption enforcement

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-26.svg)

Mandate strong passcodes, biometric locks, and full-disk encryption on all client devices. Define complexity, length, and expiry rules to meet each client's security standards.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-security-management.html#passcode)

### Lost device protection

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-27.svg)

Remotely lock, locate, ring, and wipe lost or stolen devices across any client account. Trigger automated actions when devices leave geo-fenced boundaries.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-security-management.html#lost-device)

### Jailbreak & root detection

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-28.svg)

Identify compromised devices in real time and automatically trigger compliance actions, from restricting access to corporate resources to initiating a complete wipe.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-security-management.html#jailbreak)

### Geo-fencing

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-29.svg)

Create virtual perimeters around client offices, warehouses, or job sites. Mark devices as non-compliant and trigger security actions when they leave approved boundaries.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-security-management.html#geofencing)

### BYOD containerization

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-30.svg)

Separate corporate data from personal data on employee-owned devices. Manage only the work container while respecting end-user privacy across all client BYOD fleets.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-security-management.html#containerization)

## Kiosk Mode

Lock devices to single-app or multi-app kiosk mode with custom home screens and automated lockdown policies across clients.

### Single-app kiosk

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-31.svg)

Restrict devices to run a single designated app for dedicated use cases like POS terminals, digital signage, patient check-in kiosks, or customer feedback stations.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/single-app-lock-kiosk-mode-mdm.html#single-app)

### Multi-app kiosk

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-32.svg)

Allow access to a curated set of apps while locking down everything else. Ideal for client environments where employees need limited apps for their specific role.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/single-app-lock-kiosk-mode-mdm.html#multi-app)

### Custom home screen layout

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-33.svg)

Design branded home screens with approved app icons, wallpapers, and folder arrangements per client. Deliver a consistent, distraction-free device experience.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/single-app-lock-kiosk-mode-mdm.html#home-screen)

### Web kiosk & autonomous kiosk

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-34.svg)

Lock devices to specific websites or allow autonomous operation with scheduled lockdown windows. Perfect for retail displays, libraries, and interactive client installations.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/single-app-lock-kiosk-mode-mdm.html#web-kiosk)

### Kiosk exit controls

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-35.svg)

Secure kiosk mode with password-protected exit mechanisms. Define technician-only escape codes so end users cannot break out of the locked-down environment.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/single-app-lock-kiosk-mode-mdm.html#exit-controls)

## Remote Troubleshooting

Remotely view, control, and troubleshoot client mobile devices in real time with built-in support for 25+ OEMs at no extra cost.

### Remote view & control

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-36.svg)

Access client devices remotely and perform operations in real time. Mirror device screens, navigate apps, and resolve issues without needing physical access or end-user involvement.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-remote-control.html#remote-view)

### Unattended remote access

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-37.svg)

Troubleshoot devices even when no end user is available. Enable unattended access for field devices, kiosks, and rugged endpoints deployed in client environments.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-remote-control.html#unattended)

### File transfer & chat

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-38.svg)

Transfer files to and from client devices during remote sessions. Communicate with end users via built-in messaging for real-time issue resolution and guided walkthroughs.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-remote-control.html#file-transfer)

### Multi-OEM support

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-40.svg)

Connect to devices from 25+ manufacturers including Samsung, LG, Honeywell, Zebra, and Kyocera using built-in remote capabilities. No third-party agents or licenses required.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-remote-control.html#oem-support)

### Session recording & audit

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-39.svg)

Record every remote session for supervision, training, and audit purposes. Maintain a full trail of technician actions per client account for compliance and accountability.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-device-remote-control.html#recording)

## Asset Management

Scan and track hardware details, installed apps, certificates, and compliance status across every client's device fleet.

### Comprehensive inventory

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-41.svg)

Maintain granular asset details including installed apps, certificates, restrictions, device identifiers, and hardware specs with periodic automated scans across all client fleets.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-asset-management.html#inventory)

### Real-time location tracking

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-42.svg)

Monitor device locations in real time across client organizations. View location history, set up geo-fences, and locate lost devices with precision GPS tracking.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-asset-management.html#location)

### Lost & stolen device actions

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-44.svg)

Lock, reset passcodes, locate, or wipe lost and stolen devices across any client account. Activate lost mode on iOS to display custom recovery messages on the lock screen.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-asset-management.html#lost-device)

### Automated asset reports

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-43.svg)

Generate scheduled, per-client inventory reports in PDF, CSV, or XLS. Drag and drop columns, mask PII fields, and automate delivery to client stakeholders.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-asset-management.html#reports)

### Help desk integration

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-46.svg)

Surface asset data directly inside ServiceDesk Plus, ServiceNow, and Zendesk tickets. Enable technicians to perform MDM actions without leaving the help desk console.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-asset-management.html#helpdesk)

## Content Management

Distribute, secure, and manage corporate documents across client devices with built-in DLP and granular access controls.

### Over-the-air document distribution

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-45.svg)

Push documents, presentations, spreadsheets, images, and media files to client devices silently over the air. Support all major file formats without requiring email or USB.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-content-management.html#distribution)

### Group-based content automation

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-48.svg)

Cluster devices by client, department, or role and automatically provision the right documents. New devices added to a group instantly receive all assigned content.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-content-management.html#groups)

### Content synchronization

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-47.svg)

Update documents on the admin console and push changes instantly to all targeted devices. Ensure client employees always work with the latest approved versions.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-content-management.html#sync)

### Document security & DLP

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-49.svg)

Prevent documents from being shared, copied, or backed up to unauthorized services. Apply DLP policies per client to protect confidential business content.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-content-management.html#dlp)

### Secure document viewer

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-50.svg)

View distributed content inside the built-in secure vault. No third-party apps or cloud copies needed. Revoke access remotely when employees leave or devices are retired.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mobile-content-management.html#viewer)

## Audit & Reports

Generate out-of-the-box and custom reports on compliance, rooted devices, blocklisted apps, and more across client fleets.

### Out-of-the-box reports

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-52.svg)

Access pre-built reports for common scenarios: rooted/jailbroken devices, blocklisted apps, non-compliant endpoints, and inactive devices across all client organizations.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/audit-and-reports.html#reports)

### Custom report builder

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-51.svg)

Create custom reports with drag-and-drop column selection. Filter by client, device group, OS, or compliance status and export in CSV, PDF, or XLS formats.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/audit-and-reports.html#custom-reports)

### Scheduled automated delivery

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-53.svg)

Schedule reports to run at daily, weekly, or monthly intervals and auto-deliver them to client stakeholders via email. Maintain consistent reporting cadence without manual effort.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/audit-and-reports.html#scheduled-reports)

### Real-time compliance alerts

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-54.svg)

Receive instant notifications when devices across client accounts violate compliance policies: jailbreaks, unauthorized apps, encryption disabled, or inactive check-ins.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/audit-and-reports.html#alerts)

### Admin audit logs

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-56.svg)

Maintain a complete record of all technician and admin actions per client account. Track who did what, when, and on which device for compliance and incident investigation.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/audit-and-reports.html#audit-logs)

## Rugged Device Management

Manage the full lifecycle of ruggedized devices, AOSP endpoints, and IoT hardware across all client organizations.

### Non-traditional enrollment

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-55.svg)

Enroll rugged and AOSP devices that lack Google Play Services using QR code, NFC bump, or zero-touch methods. Support devices from Honeywell, Zebra, Datalogic, and more.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/rugged-device-management.html#enrollment)

### OEMConfig for 22+ vendors

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-58.svg)

Leverage deep, vendor-specific configurations via OEMConfig for Samsung, Honeywell, Kyocera, Datalogic, Zebra, and more. No custom scripting or manual setup required.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/rugged-device-management.html#oemconfig)

### Remote control for field devices

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-57.svg)

Troubleshoot devices deployed in warehouses, delivery routes, and factory floors remotely. Use built-in unattended access when no operator is available.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/rugged-device-management.html#remote-control)

### Firmware & OS update management

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-59.svg)

Schedule custom firmware updates (FOTA) during non-work hours to avoid disrupting client operations. Control OS update rollouts to prevent untested patches from reaching the field.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/rugged-device-management.html#firmware)

### Rugged kiosk lockdown

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-60.svg)

Lock rugged devices to curated apps for retail, warehouse, and logistics use cases. Prevent end-users from altering device settings or accessing unauthorized functionality.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/rugged-device-management.html#kiosk)

## Shared Device Management

Configure devices shared by multiple users, delivering a fresh, personalized workspace per session across client sites.

### Shared Apple devices

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-61.svg)

Set up Shared iPad with Managed Apple IDs or federated Entra ID credentials. Deliver personalized user sessions on iPads shared across shifts in client environments.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/shared-device-management.html#apple)

### Shared Android devices

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-62.svg)

Enable directory-integrated sign-in on shared Android devices with automatic data purge on sign-out. Ensure each user gets a clean workspace for their shift.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/shared-device-management.html#android)

### User-based provisioning

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-63.svg)

Deliver different apps, configurations, and permissions based on who signs in, not which device they pick up. Tailor the experience per role across client shift workers.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/shared-device-management.html#user-provisioning)

### Streamlined SSO sign-in

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-64.svg)

Federate with SAML-based identity providers for one-tap sign-in on shared devices. Reduce friction for frontline workers across client healthcare, retail, and logistics sites.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/shared-device-management.html#sso)

### Automated session cleanup

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-65.svg)

Purge user data, app caches, and browsing history automatically between sessions. Guarantee a fresh device state for the next user without manual intervention.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/shared-device-management.html#cleanup)

## Admin App

Lock, wipe, locate, and troubleshoot client devices on the go with the MDM admin app for iOS and Android.

### Real-time fleet monitoring

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-66.svg)

Initiate device scans and view fleet health, compliance status, and enrollment stats across all client organizations, directly from your mobile phone.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-admin-app.html#monitoring)

### Security actions on the go

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-67.svg)

Lock devices, change or clear passcodes, and activate lost mode from anywhere. Respond to security incidents immediately without needing access to a desktop console.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-admin-app.html#security)

### Device location tracking

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-68.svg)

View real-time and historical device locations across all client accounts from your phone. Locate lost devices and verify geo-fence compliance while on the move.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-admin-app.html#location)

### Remote commands

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-69.svg)

Execute restart, shut down, ring alarm, and corporate/complete wipe commands directly from the admin app. Handle critical situations from anywhere, anytime.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-admin-app.html#commands)

### Command history & audit trail

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-66.svg)

Review a complete log of all remote actions issued per device. Maintain accountability and trace every technician action across client accounts from your mobile.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-admin-app.html#audit)

## Integrations

Connect with helpdesk, analytics, and asset management tools via native connectors and REST APIs to unify MSP operations.

### ITSM & help desk

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-67.svg)

Integrate with ServiceDesk Plus, ServiceNow, and Zendesk to execute MDM actions directly from help desk tickets. Reduce context switching and resolution time for technicians.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-integrations.html#itsm)

### Analytics & reporting

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-68.svg)

Connect with Analytics Plus for AI-powered dashboards and consolidated reports across all client organizations. Gain actionable insights beyond built-in reporting.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-integrations.html#analytics)

### Directory services

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-69.svg)

Sync users and groups from Active Directory, Microsoft Entra ID, Okta, Google Workspace, and Zoho Directory. Automate user provisioning and deprovisioning across client accounts.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-integrations.html#directory)

### Zero-touch enrollment platforms

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-66.svg)

Integrate with Apple Business Manager, Android Zero-Touch, Samsung Knox, and Windows Autopilot for seamless out-of-box enrollment across client device fleets.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-integrations.html#zero-touch)

### REST APIs & webhooks

![](https://www.manageengine.com/sites/meweb/images/ems/images/fea-icon-67.svg)

Build custom integrations with the MDM REST API. Automate device actions, pull asset data, and trigger workflows in your existing MSP tools via webhooks and API calls.

[Learn more →](https://www.manageengine.com/mobile-device-management-msp/mdm-integrations.html#api)