Smart, intuitive asset management for your ever-growing, multi-client IT environment. Track, manage, and report on your clients' entire device fleets from a single multi-tenant console built for managed service providers.
Manage the lifecycle of your clients' assets centrally
From procurement to retirement, maintain a complete inventory of every managed device across all your client organizations.
- Onboard devices:
Enroll devices through flexible enrollment options across every client account. Automatically catalog new devices in the asset inventory the moment they're enrolled.
- Maintain inventory:
Obtain detailed inventory and reports on your clients' device fleets. Access granular asset details including installed apps, certificates, restrictions, and device identifiers per client.
- Remediate issues:
Detect and resolve issues in real time across client accounts. Get instant alerts for compliance violations, inactive devices, low battery, and more, before they impact your clients' operations.
- Retire devices:
Wipe data when devices reach end of service for any client. Perform corporate or complete wipes to ensure sensitive data never persists on decommissioned devices.
Systematically manage every device from procurement to retirement across clients
Keep your clients' device fleets organized, tracked, and compliant with intuitive asset management capabilities.
- Enroll devices with ease:
Choose from automated and self-enrollment methods per client to distribute configurations, apps, and content to devices the moment they're onboarded.
- Scan devices automatically:
Initiate periodic scans per client account to maintain exhaustive reports on each device and app in their network. Keep inventory data always up to date.
- Get instant alerts:
Get notified of critical events across client accounts—compliance violations, jailbroken devices, low storage, unauthorized app installations, and resolve issues before they escalate.
- Automate your reporting tasks:
Schedule client-specific reports with a drag-and-drop interface. Deliver automated reports to your inbox or your clients' in PDF, CSV, or XLS formats at specified intervals.
- Tackle device theft:
Lock, reset passcodes, and locate devices across any client account or wipe them as a final measure when lost or stolen. Protect your clients' corporate data at all times.
- Track devices' locations:
Monitor asset locations in real time per client and get detailed reports on location history. Set up geofences for proactive security and compliance monitoring.
- Manage apps and data:
Create app and content repositories per client and configure their deployment to devices with DLP policies. Ensure the right apps and data reach the right devices.
- Send custom notifications:
Announce emergency updates, events, and maintenance schedules to client device fleets through device notifications. Keep end users informed at scale.
- Trigger bulk device actions:
Scan, restart, and shut down devices in bulk per client for better power management and fleet maintenance. Execute mass actions with a single click.
Ensure efficient, secure IT operations through comprehensive asset management
Go beyond basic inventory. Leverage advanced asset management capabilities purpose-built for MSPs managing diverse client environments.
- Edit device details in bulk per client:
Access granular asset details including installed apps, certificates, restrictions, and device identifiers (IMEI, serial number). Add purchase and warranty information. Modify device names for administrative purposes. Export device details as CSV and mask or remove PII every time data is exported for client reporting.
- Out-of-the-box and custom reports:
Generate reports on device details available in the inventory for audits and analysis per client. Leverage 10+ predefined reports or create custom ones by running queries. Schedule automated reports to be periodically mailed to your inbox or your clients' in their preferred format.
- Respect your clients' users' privacy:
Adhere to various privacy regulations by setting up policies per client that determine what information is collected or displayed from personal and corporate devices. Inform users of these policies and mask PII from ad hoc and scheduled reports with separate privacy policies.
- Stay compliant with regulations across clients:
Ensure any device violating compliance standards is blocked from accessing corporate data. Detect jailbroken and rooted devices automatically and remove them from management. Configure SafetyNet Attestation for Android devices. Identify and remove disallowed or outdated software across client accounts.
- Automate device management per client:
Organize devices into client-specific groups based on directory grouping, OS, and enrollment method. Automatically distribute required apps, configurations, and content when devices are added to groups. Tag devices with asset tags for quick identification across your MSP portfolio.
- Integrate with help desk solutions:
Leverage one-click integrations with ManageEngine ServiceDesk Plus, ServiceNow, Zendesk, and ManageEngine AssetExplorer to manage and secure assets from the same console you use to manage tickets. Link issues, sync data, and perform device actions with full incident context.