System Requirements for Mobile Device Manager Plus MSP

Before installing Mobile Device Manager Plus (MDM) MSP, verify that the host server meets the required hardware and software specifications. Requirements vary based on the number of managed devices.

Overview

This page covers the following topics:

Hardware Requirements — MDM server and SQL server specifications by device count
Software Requirements — Supported operating systems, databases, and browsers
Network Requirements — Bandwidth and data consumption for on-premises deployments
Supported Device Platforms — Device operating systems managed by MDM

Hardware Requirements

The table below lists the minimum hardware specifications for both the MDM application server and the SQL database server across all supported device-range tiers. A minimum 1 GBPS Network Interface Card (NIC) is required for all tiers.

MDM Application Server Requirements

The following table specifies the minimum processor, RAM, and hard-disk requirements for the MDM application server based on the number of managed devices.

MDM Application Server — Hardware Requirements by Device Count
Device Range	Processor (Physical Machine)	Processor (Virtual Machine)	RAM	Hard Disk
1–250	Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache	4 virtual processors (2.0 Ghz 3 MB cache)	4 GB	5 GB*
251–500	Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache	4 virtual processors (2.4 Ghz 3 MB cache)	4 GB	10 GB*
501–1,000	Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache	4 virtual processors (2.9 Ghz 3 MB cache)	4 GB	20 GB*
1,001–3,000	Intel Core i5 (4 core/8 thread) 2.3 GHz 6 MB	8 virtual processors (2.3 Ghz 6 MB)	8 GB	30 GB*
3,001–5,000	Intel Core i7 (6 core/12 thread) 3.2 GHz 12 MB	12 virtual processors (3.2 Ghz 12 MB)	8 GB	40 GB*
5,001–10,000	Intel Xeon (8 core/16 thread) 2.6 GHz 20 MB	16 virtual processors (2.6 Ghz 20 MB)	16 GB	60 GB*
10,001–25,000	Intel Xeon (12 core/24 thread) 2.7 GHz	24 virtual processors (2.7 Ghz)	32 GB	100 GB*
25,001–40,000	Intel Xeon (14 core/28 thread) 2.7 GHz	28 virtual processors (2.7 Ghz)	32 GB	120 GB*
40,001–50,000	Intel Xeon (16 core/32 thread) 3.0 GHz	32 virtual processors (3.0 Ghz)	32 GB	500 GB*
50,001–75,000	Intel Xeon (16 core/32 thread) 3.0 GHz	32 virtual processors (3.0 Ghz)	64 GB	500 GB**
75,001–100,000	Intel Xeon (16 core/32 thread) 3.0 GHz	32 virtual processors (3.0 Ghz)	64 GB	1 TB**

SQL Database Server Requirements

The following table specifies the minimum processor, RAM, hard-disk, and edition requirements for the SQL database server based on the number of managed devices.

SQL Database Server — Hardware Requirements by Device Count
Device Range	Processor (Physical Machine)	Processor (Virtual Machine)	RAM	Hard Disk	Edition
1–250	Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache	4 virtual processors (2.0 Ghz 3 MB cache)	4 GB	5 GB*	Standard/Enterprise
251–500	Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache	4 virtual processors (2.4 Ghz 3 MB cache)	4 GB	10 GB*	Standard/Enterprise
501–1,000	Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache	4 virtual processors (2.9 Ghz 3 MB cache)	4 GB	20 GB*	Standard/Enterprise
1,001–3,000	Intel Core i5 (4 core/8 thread) 2.3 GHz	8 virtual processors (2.3 Ghz)	8 GB	30 GB*	Standard/Enterprise
3,001–5,000	Intel Core i7 (6 core/12 thread) 3.2 GHz 12 MB cache	12 virtual processors (3.2 GHz 12 MB cache)	8 GB	200 GB*	Standard/Enterprise
5,001–10,000	Intel Xeon (8 core/16 thread) 2.6 GHz 20 MB cache	16 virtual processors (2.6 GHz 20 MB cache)	16 GB	250 GB*	Standard/Enterprise
10,001–25,000	Intel Xeon (12 core/24 thread) 2.7 GHz 30 MB cache	24 virtual processors (2.7 GHz 30 MB cache)	32 GB	500 GB*	Standard/Enterprise
25,001–40,000	Intel Xeon (14 core/28 thread) 2.7 GHz 30 MB cache	28 virtual processors (2.7 GHz 30 MB cache)	64 GB	500 GB*	Standard/Enterprise
40,001–50,000	Intel Xeon (16 core/32 thread) 3.0 GHz 30 MB cache	32 virtual processors (3.0 GHz 30 MB cache)	64 GB	1 TB*	Standard/Enterprise
50,001–75,000	Intel Xeon (20 core/40 thread) 3.6 GHz 50 MB cache	40 virtual processors 3.6 GHz 50 MB cache	128 GB	1 TB*	Enterprise
75,001–100,000	Intel Xeon (20 core/40 thread) 3.6 GHz 50 MB cache	40 virtual processors 3.6 GHz 50 MB cache	128 GB*	1 TB*	Enterprise

Note:

* Hard disk space may increase dynamically based on scan frequency.
** Hard disk space may increase dynamically based on operations performed on the client computer.

Recommendations for Large-Scale Deployments (10,001+ Devices):

Install the SQL Server and the MDM Server on separate machines to improve performance.
Use Windows Server operating systems.
Use enterprise-grade hard drives or solid-state drives (SSD).

Important Notes on Hardware Requirements

Note:

Ensure that the specified hardware resources are exclusively available to the MDM server instance on the physical or virtual machine.
The processor specifications listed reference Intel processors. Equivalent processors from other manufacturers with similar specifications are also supported.
For system requirements to run the Android ME MDM app on managed devices, refer to Android Enterprise Recommended Requirements.
When managing more than 25,000 devices, install MDM on a machine running Windows Server Edition or later.

Software Requirements

The MDM server requires a supported operating system, database engine, and web browser. Review the sections below to confirm compatibility before installation.

Supported Operating Systems (OS)

MDM can be installed on the following operating systems:

Desktop Operating Systems

Microsoft Windows 10 or above

Server Operating Systems

Microsoft Windows Server 2016
Microsoft Windows Server 2019
Microsoft Windows Server 2022
Microsoft Windows Server 2025

Supported Databases

MDM supports the following database engines:

PGSQL
MS SQL
- SQL server 2022
- SQL server 2019
- SQL server 2017
- SQL server 2016

Supported Browsers

The MDM web console is accessible from the following browsers:

Microsoft Internet Explorer 7 and later versions
Mozilla Firefox 4 and later versions
Google Chrome 20 and later versions
Apple Safari 5 and later versions

Note: A minimum screen resolution of 1024 x 768 pixels is required.

Network Requirements

For on-premises deployments, network teams should account for MDM agent traffic when planning bandwidth allocation. Under typical conditions, the MDM Android agent consumes approximately 1–2 MB of data per device per day for routine management communication. For a detailed breakdown, refer to MDM Android Agent Data Consumption.

Supported Device Platforms Managed by MDM

Mobile Device Manager Plus can manage devices running the following operating systems and platforms:

iOS 4.0 or later
iPadOS 13.0 or later
macOS 10.7 or later
tvOS 7.0 or later
Android 5.0 or later
Android TVs - Android 4.4 and above
Chrome OS 57.0 or later
Windows Phone 8 or later
Windows 10 or above Laptops