# Disable lost mode on multiple devices or groups simultaneously

initiates bulk disable lost mode

## Endpoint

**POST** `/api/v1/mdm/actions/disable_lost_mode`

## Request URL

`https://[{serverurl}](https://www.manageengine.com/mobile-device-management/help/api/cloud/oauth-authentication-endpoint-domain.html)/api/v1/mdm/actions/disable_lost_mode`

## Scope

`MDMOnDemand.MDMInventory.CREATE`

## Header

`Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52`

## Request Parameters

### Request Headers

- **Content-Type** `string` — **Mandatory**: `application/json`
- **Accept** `string` — **Mandatory**: `application/json`

### Request Body

`application/json`

- `JSON object`
  - **devices** `array` — **Mandatory**: Array of device IDs to disable lost mode on. Fetch from [Get Device List](https://www.manageengine.com/mobile-device-management/help/api/cloud/devices-get-device-list.html)
  - **groups** `array` — Optional: Array of group IDs whose devices should have lost mode disabled

## Sample Request

```curl
curl --request POST \
  --url https://appdomain/api/v1/mdm/actions/disable_lost_mode \
  --header 'Accept: application/json' \
  --header 'Authorization: Zoho-oauthtoken  d92d4xxxxxxxxxxxxx15f52' \
  --header 'Content-Type: application/json' \
  --data '{"devices":["9508000000013121","9508000000013691"]}'
```

## Sample Request Body

Disable lost mode on multiple devices

```json
{
  "devices": [
    "9508000000013121",
    "9508000000013691"
  ],
  "groups": [
    "9007199254741597",
    "9007199254741595"
  ]
}
```

## Response Parameters

### HTTP Code 200

Response Body — `application/json`

- `JSON object`
  - **success_list** `JSON array`: List of devices where the command was sent successfully
  - **total_count** `integer`: Total count of devices selected for the bulk action
  - **not_applicable_count** `integer`: Count of devices where the command is not applicable
  - **success_count** `integer`: Count of devices where the command was successfully initiated
  - **na_list** `JSON array`: List of devices where the command is not applicable

## Possible Response Codes

- **200** `HTTP code`

## Sample Response: HTTP 200

Bulk action result with success and not-applicable lists

```json
{
  "success_list": [
    {
      "device_id": "9508000000013121",
      "remarks": "--",
      "status": "SCHEDULED"
    }
  ],
  "total_count": 3,
  "not_applicable_count": 1,
  "success_count": 1,
  "na_list": [
    {
      "device_id": "9508000000013691",
      "remarks": "Device is unmanaged",
      "status": "NOT_APPLICABLE"
    }
  ]
}
```

## Rate Limit

![](https://www.zohowebstatic.com/sites/zweb/images/people/ico-help.png)

**Duration:** 1 minute | **Threshold:** 30 | **Lock period:** 5 minutes

Duration - Time window for the threshold.  
Threshold - Number of API calls allowed within the specified duration.  
Lock Period - Wait time before consecutive API requests.