Laptop management software for Windows 10 & 11 Devices

Laptop management software enables IT admins to simplify the deployment and management of laptops used in enterprises. Windows laptops are the primary work machine for a large share of today's employees, and because they're portable, they make remote work easy. That same portability is the risk: a laptop that's stolen or left behind still holds corporate data. Without a mobile device management solution that also works as an MDM for laptops, keeping a fleet of them configured and secure turns into a device-by-device chore.

This Windows MDM guide covers the following:

Challenges IT Teams Face While Managing Windows Laptops

Managing a fleet of Windows laptops without a centralized solution creates operational and security gaps that grow as the organization scales. Common challenges IT teams run into include:

  • Device-by-device configuration that takes hours instead of minutes when rolling out new laptops
  • Limited visibility into which laptops are running outdated Windows versions or unapproved software
  • No quick way to locate or wipe a laptop that's lost, stolen, or left behind while traveling
  • Inconsistent security policies across devices, leaving some laptops under-protected
  • Difficulty showing auditors how devices were configured when regulations like HIPAA, GDPR, or PCI-DSS apply
  • Supporting a hybrid or remote workforce where laptops rarely, if ever, connect to the corporate network
  • Balancing employee-owned (BYOD) laptop access with the need to protect corporate data

These challenges compound quickly in larger environments, which is why most enterprises turn to a dedicated MDM solution rather than managing laptops manually.

Why Choose an MDM for Windows Laptops

An MDM solution provides:

  • Centralized control over your laptop fleet from a single console, instead of configuring each device by hand
  • Consistent security through passcode policies, device restrictions, certificate-based authentication, and remote wipe for lost or stolen devices
  • Audit logs and reports that show how each device is configured, which helps when you need to document compliance
  • Silent app installation, so users get the software they need without IT touching the device
  • Unified management of Windows, Mac, iOS, and Android devices without switching between tools

With policies applied over the air, a laptop that never visits the office gets the same configuration as one that sits on a desk at headquarters.

Windows MDM vs. Traditional PC Management

Traditional PC management relies on domain-joined machines, Group Policy, disk imaging, and an installed agent. Windows MDM uses the management protocol built into Windows 10 and 11 instead. Neither approach is better everywhere. Here's how they compare:

AspectWindows MDMTraditional PC management
How devices are managedOS-native MDM protocol, no separate agent requiredInstalled management agent, often alongside Group Policy
Network dependencyWorks over the internet, wherever the laptop isTypically needs the corporate network or a VPN connection
ProvisioningWindows Autopilot, Entra ID join, or provisioning packagesDisk imaging and manual domain join
Policy deliveryConfiguration profiles applied when the device checks inGroup Policy objects applied when the device reaches a domain controller
BYOD supportSupports employee-owned laptops through invite or self enrollmentUsually limited to corporate-owned, domain-joined machines
Depth of controlConfiguration profiles, restrictions, app deployment, and security commandsDeeper control, including scripts, patch deployment, and advanced software distribution
Best fitRemote and hybrid fleets, mixed-OS environments, BYODOffice-based fleets that need granular, agent-level control

Many organizations use both. If you need MDM and agent-based management in one place, ManageEngine Endpoint Central includes MDM capabilities alongside patch management, remote control, script deployment, and BitLocker management.

Features of Windows laptop management software

Mobile Device Manager Plus (MDM) manages Windows 10 and Windows 11 laptops, desktops, and Surface Pro tablets alongside smartphones and tablets, using the native Windows MDM protocol. For a full view of what's supported on each Windows edition, refer to the Windows feature comparison matrix.

Configuration profile management

After your Windows laptops are enrolled into the MDM, profiles need to be configured as per your organization's policies and requirements. You can create and publish profiles which can later be associated with individual devices or groups. Supported Windows profiles include Passcode, Restrictions, Wi-Fi, VPN, E-mail, Exchange ActiveSync, Kiosk, SCEP, Certificate, and Custom Configuration. For single purpose Windows laptops, lock them down with a single app of your choice by configuring a Kiosk policy. Learn more about Windows profile management.

Application management

Installing and updating apps on your Windows laptops becomes a tedious task without any device management solution. MDM lets you add apps to the App Repository, distribute them to device groups, and install them silently without any user intervention. For Windows 10 and later devices, MDM supports:

  • MSI software applications, added as MSI packages and installed silently on laptops, desktops, and Surface Pro tablets
  • Enterprise apps in APPX, APPX bundle, and MSIX formats, signed with a Code Signing Certificate (CSC)
  • MSIX packages created from existing .exe or .msi installers, on devices running Windows 10 version 1803 or later
  • App configurations, with dynamic variables that fill in user- and device-specific values automatically
  • App blocklisting, so you can mark non-approved apps as blocklisted on managed devices

Windows Store app management is no longer available, following Microsoft's discontinuation of the Windows Business Store. Learn more about Windows app management.

Windows OS update and patch management

Unpatched systems are one of the easiest ways into a network, so knowing which laptops have fallen behind matters. Mobile Device Manager Plus shows the OS version, installed apps, and hardware details of every managed Windows laptop in its inventory and reports, which helps IT spot outdated devices quickly.

Deploying Windows OS updates and third-party application patches is handled by ManageEngine Endpoint Central, which includes MDM capabilities along with agent-based patch and vulnerability management. If automated patching is a core requirement for your Windows fleet, Endpoint Central is the recommended option.

Remote laptop management

Laptops are portable, and portability introduces risk. Lost or stolen devices can expose corporate data if not quickly secured. ManageEngine MDM Plus lets IT act on managed Windows laptops without physical access.

  • Complete wipe: erase all data on a lost, stolen, or decommissioned laptop
  • Corporate wipe: remove MDM-distributed profiles while leaving personal data on the device untouched
  • Location tracking: view the location of managed laptops running Windows 10 or 11 Pro, Enterprise, or LTSC
  • Remote restart: restart devices on demand or on a schedule, without visiting the user's desk
  • Scan now: pull the latest installed apps, restrictions, and device details from the console

Remote lock and remote control sessions are not supported on Windows devices in Mobile Device Manager Plus. Endpoint Central offers remote control for Windows machines.

Data security and encryption

The Restrictions profile in MDM gives you several controls that protect data on Windows laptops:

  • Disable external storage devices such as USB drives and SD cards to prevent unauthorized data transfer
  • Enable FIPS compliance so the device uses FIPS-compliant encryption algorithms
  • Restrict users from resetting the device or removing provisioning packages
  • Control Microsoft account connections and the manual addition of non-Microsoft accounts

BitLocker drive encryption, including encryption policies and recovery key management, is available through ManageEngine Endpoint Central.

Email management

You can remotely configure Email and Exchange accounts in your managed Windows laptops. Since these are user-specific configurations, MDM supports the usage of dynamic variables which automatically fetch requisite information from the enrollment data. By configuring Conditional Exchange Access, you can provide users with access to your organization's exchange accounts, only from Windows laptops which are under management. Learn more about Conditional Exchange Access.

Security management

Use MDM's security commands to respond when a Windows laptop is misplaced or stolen. A corporate wipe removes the profiles distributed through MDM and ends management, without touching the user's personal data. On Windows, apps installed through MDM aren't removed by a corporate wipe. A complete wipe erases all data on the device. MDM also lets you remotely restart and locate managed devices. Learn more about Windows security management.

Audits and reports

With MDM generate instant, on-the-go reports for your managed Windows laptops based on your requirements. App based reports, hardware based reports, security reports, enrollment reports, and custom reports can be generated instantly or scheduled for a later period of time. An audit log also records the actions admins perform on devices. Learn more about Audits and Reports.

Windows Management Capabilities of ManageEngine MDM Plus

MDM Plus manages laptops, desktops, and Surface Pro tablets running Windows 10 and 11, including LTSB 2016 and LTSC 2019 editions, from the same console as iOS, Android, and macOS devices. It provides over-the-air enrollment methods, categorized into user and admin enrollment methods, and also supports mandatory management of Windows devices, where the user can be restricted from revoking management. Some features, such as kiosk mode, location tracking, MSI app installation, and most restrictions, require Windows Pro or Enterprise editions and aren't available on Windows Home. Windows laptops can be enrolled using the following methods.

  • Entra ID (formerly Azure AD)/Autopilot enrollment: Entra ID enrollment is an admin enrollment method by which devices can be enrolled in bulk, ensuring mandatory management. Windows Autopilot enables out-of-the-box enrollment into the Windows MDM solution, which requires minimum admin action, since it allows the admin to configure or remove any initial device setup steps as well.
  • Windows ICD admin enrollment: Windows laptops can be enrolled in bulk, with zero user intervention. The Windows Imaging and Configuration Designer (ICD) tool must be installed and a provisioning package (PPKG) file must be distributed using this tool, in order to enroll Windows laptops into the MDM.
  • Enrollment via email: The IT administrator can send out enrollment invites via email using MDM Plus, so that users can follow the provided instructions to enroll their devices with MDM. This is ideal in a BYOD environment.
  • Self enrollment: Your AD users can enroll their Windows laptops all by themselves without requiring any admin action. Users must access the enrollment URL and provide the requisite details to complete the enrollment process. AD/Azure authentication must be enabled for self enrollment to work.

Windows Device Management Lifecycle

A Windows laptop passes through the same stages whether it's the first device you manage or the thousandth. Here's what MDM Plus handles at each stage:

  1. Enrollment and provisioning. Bring laptops under management through Windows Autopilot, Entra ID join, ICD provisioning packages, email invites, or self enrollment. Devices placed in groups at enrollment receive that group's profiles and apps automatically.
  2. Configuration. Push passcode, restriction, Wi-Fi, VPN, email, and Exchange profiles, and use custom configuration profiles for settings that standard profiles don't cover.
  3. Application deployment. Install MSI packages and signed APPX or MSIX enterprise apps silently, configure them with dynamic variables, and blocklist apps you don't want on work devices.
  4. Security. Enforce passcode policies, restrict external storage, distribute certificates through SCEP, and limit Exchange access to managed devices with Conditional Exchange Access.
  5. Update management. Track OS versions across the fleet from the inventory to find devices that need attention. OS update and third-party patch deployment are handled through Endpoint Central.
  6. Monitoring. Scan devices on demand, review hardware, app, and security reports, and check the audit log for admin actions.
  7. Troubleshooting. Restart devices remotely, scan them for current details, and re-associate profiles that didn't apply correctly.
  8. Retirement. Run a corporate wipe or complete wipe when a laptop is reassigned or decommissioned. If you use ManageEngine AssetExplorer, MDM shares asset data with it, so the device's record carries through to retirement.

Windows Laptop Management for Remote and Hybrid Teams

When employees work from home, a coworking space, or a different country, the laptop may never come back to the office network. MDM Plus manages these devices over the internet, so location stops being a factor.

  • Zero-touch provisioning: Ship a laptop straight to the employee. With Windows Autopilot, it enrolls into MDM during setup and receives its policies and apps without IT handling the device.
  • Remote policy deployment: Profiles are applied when the device checks in with the MDM server, so a policy change reaches a laptop in a home office the same way it reaches one in the office.
  • Application management: Silently install and update MSI and MSIX apps on remote laptops without asking users to download anything.
  • VPN and Wi-Fi configuration: Push VPN profiles, including per-app VPN, and Wi-Fi settings so users connect to corporate resources securely without entering settings by hand.
  • Update enforcement: Use the MDM inventory to find laptops running outdated Windows versions. Enforcing OS updates and third-party patches on remote laptops is done through Endpoint Central.
  • Remote troubleshooting: Restart devices remotely and scan them for current details. For live remote control sessions on Windows laptops, use Endpoint Central.
  • Lost-device security: Locate a missing laptop, then run a corporate wipe or a complete wipe to keep corporate data out of the wrong hands.

Managing Windows 10 Devices After End of Support

Microsoft ended support for Windows 10 on October 14, 2025. The devices still work, but without Extended Security Updates (ESU) they no longer receive security fixes, which means every new vulnerability stays open on them. A few details matter for managed fleets:

  • ESU covers devices running Windows 10, version 22H2. Commercial and education organizations can buy ESU for up to three years after end of support.
  • The consumer ESU program isn't offered for devices that are enrolled in an MDM solution, joined to Active Directory or Entra ID, or running in kiosk mode. Managed corporate laptops need commercial ESU.
  • Windows 10 LTSB and LTSC releases follow their own lifecycles and aren't covered by the Windows 10 ESU program.

Here's how IT teams can use MDM Plus to handle the Windows 10 devices that remain:

  1. Identify. Use the inventory and hardware reports to list every managed device still running Windows 10, along with its model and OS version.
  2. Secure. Keep passcode and restriction profiles applied, and use Conditional Exchange Access so only managed devices can reach corporate email.
  3. Monitor. Scan these devices regularly and review security reports until they're replaced or covered by ESU.
  4. Migrate. Enroll replacement Windows 11 laptops through Windows Autopilot so they arrive with the same profiles and apps, then retire the old devices with a complete wipe.

How to Manage Windows Laptops with MDM Software?

Here's a step-by-step guide to getting your Windows laptop fleet under management with ManageEngine MDM Plus:

  1. Enroll your laptops. Choose an enrollment method that fits your environment: Windows Autopilot or Entra ID for bulk, mandatory enrollment of company-owned devices, ICD provisioning packages for bulk setup with zero user intervention, or email invites and self enrollment for BYOD laptops.
  2. Apply configuration profiles. Push password policies, Wi-Fi and VPN settings, and hardware or software restrictions to devices or device groups. Lock down single-purpose laptops with a Kiosk profile if needed.
  3. Deploy and manage applications. Silently install MSI packages and signed APPX or MSIX enterprise apps, configure them, and blocklist non-approved apps.
  4. Secure device data. Restrict external storage, enable FIPS compliance, and distribute certificates through SCEP for certificate-based authentication.
  5. Set up email access. Configure Exchange accounts and Conditional Exchange Access so users only reach corporate email from managed devices.
  6. Monitor compliance with audits and reports. Run scheduled or on-demand reports covering app inventory, hardware, and security across the fleet.
  7. Respond when a device is lost or an issue comes up. Locate, restart, or wipe a device without physical access.

Why should you choose ManageEngine Mobile Device Manager Plus to manage windows laptops?

MDM Plus manages Windows laptops, tablets, Surface Pros, and desktops from the same console used for iOS, Android, and macOS devices, so IT teams aren't stuck switching between separate tools for different platforms. It connects to the native Windows MDM protocol built into Windows 10 and 11, so policies and commands work without installing a separate agent.

MDM Plus is available on-premises and in the cloud, which gives organizations a choice over infrastructure. It supports user-initiated BYOD enrollment, and a corporate wipe removes MDM-distributed profiles without touching an employee's personal data. For hardware asset tracking, MDM Plus integrates with ManageEngine AssetExplorer to extend visibility from procurement through retirement. And if your Windows fleet later needs patch management, BitLocker, or remote control, ManageEngine Endpoint Central adds those capabilities on top of MDM, from the same vendor.

Frequently Asked Questions

Does ManageEngine Mobile Device Manager Plus support Windows 10 and Windows 11?

Yes. MDM Plus manages Windows laptops, tablets, and desktops running Windows 10 and Windows 11 by connecting to the native Windows MDM protocol, letting you apply the same profiles, policies, and security configurations across both versions from a single console. Some features require Pro or Enterprise editions.

Can I manage Windows updates and patches using ManageEngine Mobile Device Manager Plus?

MDM Plus shows the OS version and installed apps of every managed Windows laptop, so you can identify devices that are out of date. Deploying Windows OS updates and third-party patches is handled by ManageEngine Endpoint Central, which includes MDM capabilities along with patch management.

Can I enforce security policies on Windows laptops with MDM?

Yes. You can enforce passcode policies, restrict external storage, camera, and network settings, enable FIPS compliance, distribute certificates, and lock devices down to a single app with Kiosk profiles, all pushed remotely to enrolled laptops. BitLocker encryption management is available through Endpoint Central.

Can I remotely troubleshoot or secure a lost Windows laptop?

Yes. MDM Plus lets you locate, restart, corporate wipe, or completely wipe a lost or stolen Windows laptop without physical access. Remote lock and live remote control sessions aren't supported on Windows devices in MDM Plus. Endpoint Central offers remote control for Windows machines.

Can I manage both company-owned and BYOD Windows laptops?

Yes. Company-owned laptops can be enrolled in bulk using Autopilot, Entra ID, or ICD provisioning, while employee-owned laptops can enroll via email invite or self enrollment. When an employee leaves, a corporate wipe removes the profiles distributed through MDM and leaves personal data untouched.

Can I manage Windows laptops alongside other devices?

Yes. MDM Plus manages Windows laptops, tablets, and desktops alongside iOS, Android, and macOS devices from the same console, so you can apply consistent policies across your entire mixed-device fleet.