How does Interface Status Polling work ?

OpManager monitors the availability of the interface and generates Up/Down alerts if the interface status poll is enabled. The availability of the interface is decided by the Admin Status, or the Operation Status of the particular interface.

What is the severity for Admin/ Operation down status

The severity level is determined by the combination of the Admin Status and the Operation Status, as shown in the table below.

Admin StatusOperation StatusSeverity
DownAny (Up / Down / Testing / Unknown / Dormant / Not present)Critical
UpDownTrouble
UpTesting / Unknown / Not presentAttention
UpUpClear
TestingUpClear
TestingDownTrouble
TestingOthersAttention

If you want only the interface traffic monitoring & not the up / down status of the interfaces, you can disable the status polling option for the interface. Check here.

Possible values for Admin status 

Admin statusExplanation
UpInterface is up
DownInterface is down
TestingNo operational packets can be passed

Possible values for Operation status 

Oper statusExplanation
UpReady to pass packets
DownCan't pass packets
TestingNo operational packets can be passed
UnknownStatus cannot be determined for some reason
DormantInterface is waiting for external actions
Not PresentSome component is missing. Typically hardware

You can configure the violation severity of the ineterfaces by defining the severity levels of the admin and operation status under Settings > Configuration > Interface Templates.

Interface templates in OpManager: Severity levels settings

Note: Interface Status polling works only if the parent device is in Managed state. You can also disable it under Inventory > Monitoring > Interfaces. Learn more.