Integrating OpManager with SDP using a .pfx certificate

Applying .pfx certificate in SDP does not involve creating a keystore file which is required for integration. Please follow the steps below to create a keystore file:

  • Run the below command to convert the .pfx certificate to JKS format from OpManager\Jre\bin directory.

    >keytool -importkeystore -srckeystore sdp_pfx_cert.p12 -destkeystore OpManager.truststore -srcstoretype pkcs12 -deststoretype JKS

    It requires Destination password, set it as OpManager.

    Enter the source password, which is the .pfx certificate password.
     
  • Place the output file OpManager.truststore in OpManager_Home\conf folder. Also have a copy of this file named as sdp.keystore and place it in OpManager home directory.
     
  • Try configuring SDP integration from OpManager UI with sdp.keystore. No need to wait for the connection success message.
     
  • Try configuring Log a Ticket notification.

If it fails, restart the OpManager service and try once again.