# ServiceDesk Plus Cloud CI sync

[OpManager's integration with ServiceDesk Plus cloud](https://www.manageengine.com/network-monitoring/servicedesk-plus-cloud-integration.html) allows you to log the alerts from OpManager as tickets in ServiceDesk Plus Cloud. This helps you relay the alert to the concerned technician at the earliest, thereby helping you remediate faults at the earliest. [Click here](https://www.manageengine.com/network-monitoring/help/integrate-sdp-cloud.html) to learn how to integrate OpManager with ServiceDesk Plus Cloud.

Following are the device types and the respective fields that will be synced from OpManager to ServiceDesk Plus Cloud.

## Workstation

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Poll Using
- Service Tag
- Serial Number
- Status
- HardDisk Size
- RAM Size

## Router

- IP Address
- DisplayName
- DNS Name
- System Description
- Vendor
- Type
- Uplink Dependency
- Monitoring Protocol
- Serial Number
- Status
- RAM

## Switch

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Status

## DomainController

- IP Address
- DisplayName
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Status
- Monitoring Protocol
- HardDisk Size
- RAM

## Server

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Manufacturer
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number
- Status
- RAM Size
- HardDisk Size

## LoadBalancer

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol

## Firewall

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number
- Status
- RAM Size
- HardDisk Size

## Printer

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number

## FCSwitch

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Manufacturer
- Model
- Product Description
- Serial Number

## PDU

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number
- HardDisk Size
- Ram Size

## Storage

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number

## RAID

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number
- Manufacturer
- Model
- Product Description
- Serial Number

## Tape Library

- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Manufacturer
- Model
- Product Description
- Serial Number

## UCS

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Vendor
- Monitoring Protocol
- Status
- Uplink dependency
- Ram
- harddisk size

## UPS

- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number

## WanAccelerator

- IP Address
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Service Tag
- Serial Number
- hardDiskSize
- ramSize

## HyperV Host

- Entity Name
- Vendor
- Version
- Hardware Vendor
- Logical Processors
- Number of NICs
- CPU Cores
- CPU Model
- Average CPU Speed(MHZ)
- Power State

## HyperV-Vm

- Entity Name
- Host Name
- OS Name
- Power State
- No of CPU
- No of VDisks
- No Of NIC
- Memory
- Memory reservation(MB)
- CPU Limit(MHz)
- CPU Reservation(MHz)

## Nutanix Cluster

- IP Address
- Display Name
- Total No Vms
- Type
- UUID
- No Of Disk
- No Of StorageContainer
- Monitored VMs
- AOS Version
- NCC Version
- Storage Capacity (GB)
- No Of Host
- Redundancy Factor

## Nutanix Server

- IP Address
- Display Name
- Hypervisor
- Cluster Name
- Disk Capacity (GB)
- Total VMs
- Memory (GB)
- CPU Model
- CPU Cores
- UUID
- Total Disks

## Nutanix VM

- IP Address
- Display Name
- Entity Name
- Is VM Controller
- Cluster Name
- OS NAME
- Host Name
- Power State
- Disk Capacity (GB)
- Memory Reserved capacity
- Memory (GB)
- vCPUs

## VMware-VM

- Entity Name
- UUID
- Host
- vCenter Server
- Power State
- Connection State
- CPU speed
- Memory Overhead
- Memory
- CPU

## VMWare

- Entity Name
- Vendor Name
- Build Info
- OS Type
- Hardware vendor
- CPU Model
- CPU Cores
- Hardware Model
- CPU Speed
- Memory Capacity (MB)
- Total Vms
- Number of NICs
- Number of HBAs
- Connection State

## vCentre

- Entity Name
- UUID
- Host
- vCenter Server
- Power State
- Connection State
- CPU speed

## Xen Server

- Is Master
- Pool
- Entity Name
- Version
- NIC Count
- CPU Speed
- CPU Model
- Memory Capacity
- CPU Cores

## Xen VM

- Entity Name
- Host
- Power State
- NIC Count
- Memory
- No of CPU
- UUID
- Memory Overhead
- Tool Status

## Unknown

- IP Address
- Display Name
- DNS Name
- Type
- System Description
- Vendor
- Uplink Dependency
- Monitoring Protocol
- Status