# Syncing Layer2 relationships from OpManager to ServiceDesk Plus

With SDP OD integrated with OpManager, users can sync the Layer 2 device relationships from OpManager to ServiceDesk Plus. The layer 2 devices and their corresponding relationships can be viewed from the ServiceDesk Plus console. This [integration](https://www.manageengine.com/network-monitoring/servicedesk-plus-cloud-integration.html) enables network admins to visualize the connected devices directly within ServiceDesk Plus's console.

Follow the below steps to sync devices from OpManager to ServiceDesk Plus:

- [Sync devices from OpManager to ServiceDesk Plus OP](https://www.manageengine.com/network-monitoring/help/layer2-sync-to-sdp.html#sync-opm-sdp-op)
- [Sync devices from OpManager to ServiceDesk Plus cloud](https://www.manageengine.com/network-monitoring/help/layer2-sync-to-sdp.html#sdpod)

## How to sync devices from OpManager to ServiceDesk Plus OP?

You can sync devices from OpManager to ServiceDesk Plus by carrying out the following steps:

- Under OpManager console, navigate to "**Settings -> General settings -> Third Party integrations**"
- In the third party integrations page, click on ServiceDesk Plus and configure the ServiceDesk Plus settings.
- Now under the Asset settings, turn on the "**Sync devices to SDP**" and "**Sync device relationships to SDP**" options.
- Click on **Save**.

![Syncing layer2 relationships from OpManager to SDP: ServiceDesk Plus configuration](https://www.manageengine.com/network-monitoring/help/images/integrate-sdp-1.JPG)

The devices and relationships are now successfully synced from OpManager to ServiceDesk Plus. You can now view the devices and their corresponding relationships from ServiceDesk Plus console.

![Syncing layer2 relationships from OpManager to SDP: ServiceDesk Plus device relationship page](https://www.manageengine.com/network-monitoring/help/images/L2mapinSDP.PNG)

## How to sync devices from OpManager to ServiceDesk Plus cloud?

You can sync devices from OpManager to ServiceDesk Plus cloud by carrying out the following steps:

- Under OpManager console, navigate to "**Settings -> General settings -> Third Party integrations**"
- In the third party integrations page, click on **ServiceDesk Plus Cloud** and configure the ServiceDesk Plus Cloud settings.
- Fill the portal settings and grant token details in the respective fields.
- Now under the CMDB settings, turn on the "**Sync newly discovered devices in future**" and "**Sync device relationships to SDP cloud**" options.
- Click on **Save**.

![Syncing layer2 relationships from OpManager to SDP cloud: ServiceDesk Plus cloud configuration](https://www.manageengine.com/network-monitoring/help/images/SDPsync.png)

The devices and relationships are now successfully synced from OpManager to ServiceDesk Plus. You can now view the devices and their corresponding relationships from ServiceDesk Plus console.

![Syncing layer2 relationships from OpManager to SDP cloud: ServiceDesk Plus console](https://www.manageengine.com/network-monitoring/help/images/SDPcloudsettings.png)

## Advantages of syncing devices from OpManager to ServiceDesk Plus:

- Helps users with impact and root cause analysis.
- Provides users with a better visualization of the network, thereby helping them understand the topology of their network.
- With the relationships synced, users can now easily identify faults and rectify them at the earliest.
- The relationships are also now synced, which enables users to understand about the device connections.

To know about the steps to integrate OpManager with ServiceDesk Plus OP, [click here](https://www.manageengine.com/network-monitoring/help/integrate-sdp.html). To know about the steps to integrate OpManager with ServiceDesk Plus Cloud, [click here](https://www.manageengine.com/network-monitoring/help/integrate-sdp-cloud.html).