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Oracle Patch Download Failure

With the help of the following steps, you can download patches of Oracle.

Note
Before resolving this issue, make sure that you know which license you're currently using.

Description

In certain cases, the Oracle JRE 6, JRE 7, JRE 8, JDK 8, JDK 11, JDK 13, JDK 14, JDK 17, JDK 19, JDK 20, JDK 21, JDK 22, JDK 23, JDK 24, and JDK 25 for Windows and JRE 8 for Mac patches download fails. This is because you're not logged in to Oracle. To download, you need to provide your login credentials.

Refer to this document to know how to upload patches using the Upload Patches option.

Steps

Follow the steps given below to resolve this issue:

  1. These are the download links of the Oracle applications: JRE 6, JRE 7, JRE 8, JDK 8, JDK 11, JDK 13, JDK 14, JDK 17, JDK 19, JDK 20, JDK 21, JDK 22, JDK 23, JDK 24, and JDK 25 for Windows and JRE 8 for Mac. Click on any application which you want to download and provide your login credentials. Once you log in to the application, the installer file will automatically be downloaded.
jre8-files
Fig.1 - JRE 8 Windows installer files
  • Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
  • Otherwise, navigate to Patches → Downloaded Patches → Upload Patches → search for the Bulletin ID of the application which you want to install and click on Upload under Action.
  • Then select Install Patches to deploy.

Here are the Bulletin IDs for Oracle applications:

ApplicationBulletin ID
JRE 6TU-011
JRE 7TU-030
JRE 8TU-053
JDK 8TU-160
JDK 11TU-802
JDK 13TU-1000
JDK 14TU-1139
JDK 17TU-1282
JDK 19TU-1512
JDK 20TU-1482
JDK 21TU-1553
JDK 22TU-1656
JDK 23TU-1819
JDK 24TU-1952
JDK 25TU-2128
JRE 8 for MacMAC-033

If the patch is successfully downloaded automatically from the vendor, there is no need for manually uploading the patches. However, in instances where automatic download fails, you can proceed to manually upload the patches by following the above mentioned methods.

If the issue persists even after following the above-mentioned resolutions, please feel free to contact patchmanagerplus-support@manageengine.com.