Package Manager Failed RPMDB Corruption

Problem

You receive an error message "Linux package manager failed to execute due to an SSL certificate loading failure" while installing the patches or scanning the systems on your network computers using Patch Manager Plus.

Error Observed:

Command:sudo yum makecache

You may encounter an error similar to:

Curl error (58): Problem with the local SSL certificate for https://cdn.redhat.com/content/dist/rhel8/8/x86_64/appstream/os/repodata/repomd.xml
[could not load PEM client certificate, OpenSSL error error:02001002:system library:fopen:No such file or directory,
(no key found, wrong pass phrase, or wrong file format?)]
  

Cause

The product certificate is missing on the server under the path: /etc/pki/product-default

Resolution

• Kindly follow the vendor document to resolve the issue.

• The successful execution of the command below indicates the issue has been resolved:

  sudo yum --disablerepo=* --enablerepo=*-dc makecache

Further Assistance

If the issue still persists, please contact the vendor (Red Hat) for further assistance.