Basic Requirements for PAM360 Installation

This document provides guidelines for the recommended minimum hardware and software requirements to run PAM360 in your environment. You can use these baselines for your on-premises PAM360 installation. We have categorized the requirements based on the size of the organization where PAM360 is installed: Small, Medium, and Large.

  1. Prerequisites
  2. Hardware Requirements
  3. Software Requirements
  4. Ports Required by PAM360
  5. Licensing

1. Prerequisites

Besides the standard system requirements (both hardware and software) listed in the upcoming sections, the following elements are essential for the proper functioning of the PAM360 server if you are planning to utilize PAM360’s account discovery and password reset provisions:

  1. An external SMTP Mail Server to support the functioning of the PAM360 server and to send notifications to users.
  2. A Service Account that either has Domain Admin Rights or Local Admin Rights in the PAM360 server and in the target systems you would like to manage.
  3. Microsoft .NET framework.
  4. Visual C++ Redistributable for Visual Studio 2015 and above (for PAM360’s Account Discovery and Password Reset features).

2. Hardware Requirements

Environment SizeCriteriaProcessorRAMHard Disk

Small

Fewer than 1000 servers, 500 keys, and 500 users

Dual Core or above

8GB

  • 2 GB for product
  • 10 GB for database

Medium

Fewer than 5000 servers, 1000 keys, and 1000 users

Quad Core or above

16GB

  • 2 GB for product
  • 50 GB for database

Large

Larger than 5000 servers, 1000 keys, and 1000 users

Octa Core or above

32GB

  • 2 GB for product
  • 100 GB for database

Additional Details

For session recordings, the disk space requirement may vary based on usage levels. PAM360’s session recording files occupy a disc space of 1 MB/minute that excludes idle times. This way, administrators can calculate the space as per their usage.


Caution

If you have configured any High Availability model with an external database, the processor, RAM, and hard disk requirements for database remain the same as listed above for each environment size. However, for Application Scaling setups:

  • With 2 nodes, ensure each node has a Quad Core processor or above and 16 GB RAM.
  • With 4 nodes, ensure each node has an Octa Core processor or above and 32 GB RAM.

3. Software Requirements

Operating SystemsWeb Interface and Database

Windows

  • Windows Server 2025
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server 2016

Linux

  • Ubuntu 18.04 and above
  • CentOS 6 and above
  • Red Hat Linux 9.0
  • Red Hat Enterprise Linux 5.x and above
  • AlmaLinux 9.x and above

Note: In general, PAM360 goes well with any flavor of Linux and can also be run on VMs of the above operating systems.

Web Interface

HTML client requires one of the following browsers** to be installed in the system:

  • Microsoft Edge for Windows
  • Chrome, Firefox, and Safari for Windows, Linux and Mac

** PAM360 is optimized for 1280 x 800 resolution and above.

Database Requirement

  • PostgreSQL 14.17, bundled with the product.
  • PAM360 also supports MS SQL Server 2016 and above.
  • The SQL server should be installed in Windows Server 2016 and above.


4. Ports Required by PAM360

The below table lists the set of all ports used by PAM360 for various functions.

Port NamePort NumberPurposeDirection

Web Client

8282

For PAM360 web application

Inbound

SMTP

25

For sending emails between mail servers

Outbound

SSH | Telnet

22 | 23

For Unix and network device management

Outbound

RDP

3389

For remote desktop connections to Windows devices

Outbound

WMI

135, 139, 445

For managing Windows services and devices

Outbound

LDAP, LDAPS

389, 636

For standard and secure directory communication

Outbound

REST API

8282

For application interactions through RESTful services

Inbound

SSH API

6622

For secure shell API interactions

Inbound

Session Gateway

8283

For remote desktop and SSH sessions through the web client or mobile application

Inbound

PostgreSQL | MS SQL

3456 | 1433

For database operations between servers

Outbound

Application Gateway

8288, 8289

For communication between the PAM360 Application Gateway and PAM360

Outbound

Private CA-OCSP Responder Server port

8080

OCSP responder endpoint for certificate status checking

Inbound

Oracle

1521

For Oracle Database Servers communication

Outbound

Sybase ASE

5000

For Sybase listener communication

Outbound


5. Licensing

  1. Trial Version: Instantly download and install the fully functional trial version, supporting up to 5 administrators. Evaluate all features for 30 days.
  2. Free Version: After 30 days of trial, the trial version will be automatically converted to free version. This perpetual free version allows for 1 administrator and management of up to 10 resources, with no expiration.
  3. Registered Version: This version is licensed based on the number of administrators and keys, and offers advanced capabilities such as automated discovery of privileged accounts, integration with ticketing and SIEM systems, jump server configuration, application-to-application password management, built-in compliance reports, and support for SQL Server or clustered databases as the backend.

PAM360 supports seven distinct user roles:

  1. Privileged Administrator
  2. Administrator
  3. Cloud Administrator
  4. Password Administrator
  5. Password Auditor
  6. Password User
  7. Connection User

The term administrator in the registered version encompasses Privileged Administrators, Administrators, Cloud Administrator, and Password Administrators. Licensing restricts the total number of these administrators. However, there is no limitation on the number of Password Users and Password Auditors. For more details on PAM360 user roles, click here.




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