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Agent settings

Navigation: Admin → Configuration → Agent Settings

Communication settings

Server configuration

Setting Description
Notify if connection down for Triggers an alert when a server agent loses connectivity for the specified duration
Resend alerts every How often to resend connectivity alerts until the connection is restored

Workstation configuration

Same settings as server, but applies to workstation agents separately.

Additional alert controls

  • Suspend alerts for disabled servers
  • Suspend alerts for deleted servers
  • Notify if the first profile fetch after agent installation is unsuccessful

Service settings

Setting Description
Restart agent service automatically Ensures the agent service restarts automatically if it stops unexpectedly

Installation and upgrade settings

Setting Description
Auto-refresh configuration page Enables live UI updates during install/uninstall operations
Auto-retry attempts Number of retry attempts for failed installation/uninstallation (default: 20)
Enable Agent Self-Upgrade Allows agents to automatically update when a new version is available on the server

Security settings

Agent-to-server communication can be secured via token-based authentication (available from build 7060+).

Setting Description
Allow only authenticated agents Restricts communication to agents supporting token validation
Allow unauthenticated data transfer Permits data transfer without token validation (may impact performance if disabled)
Org Access Key The key used by agents for secure registration and token-based validation

Important: When enabling "Allow only authenticated agents", ensure all agents are version 7060 or above.

Event data settings

Setting Description
Events per request Number of events sent in a single batch (controls network utilization)
Maximum EventData directory size Local cache limit for unsent events (default: 2GB, path: C:\Program Files\ManageEngine\ADAudit Plus Agent\EventData)

Important: When the EventData directory reaches its size limit, event collection stops. The agent continues running and attempts to forward cached data. Collection resumes automatically once space is freed.

Auto-configuration

Setting Description
Enable auto-configuration post installation Automatically configures newly installed agents
Default event fetch mode Defines event collection behavior for manually installed agents on DCs, member servers, or workstations

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