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Frequently asked questions (FAQs)

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  What will be the size of the APM Insight agent?

 

The size of the agent will be minimal and will vary based on the agent type. For example, a Java agent will be around 10MB in size. You can also check the agent's load on the application using this link.
https://www.manageengine.com/products/applications_manager/help/apm-insight-java-agent-performance-report.html

  Is it possible to change the calculations of Apdex score?

 

You can modify the Apdex calculation by modifying the 'Apdex Threshold' in APM Insight agent configuration. Kindly refer to this help to know more. Based on your Application response time requirement, consult with your application team and make an informed decision.

  Out of 100 samples, are we implying that only 75 samples will be considered for calculating Apdex score? Assuming 50 satisfied customers and 50 frustrated customers, the formula will be (50 + 25)/100?

 

  Is OpManager agents is different from Applications Manager agents? We are monitoring ServiceDesk Plus MSP application but not able to understand how to check important parameters that relevant to performance of ServiceDesk Plus application?

 

  Can you explain what is satisfied, frustrated and tolerating % in Apdex score?

 

  Is it possible to toss in information from third-party tools into the performance analysis in APM Insight?

 

  Can you list the applications and DBs that are supported by APM Insight?

 

  Does APM Insight have an independent security assessment of byte-code instrumentation methods?

 

  Can OpManager and APM Insight agents resides on same server without any conflict?

 

  How do I monitor a specific service on a Windows server VM?

 

  How long is the Apdex logs stored in Applications Manager?

 

  There was an image that indicated that there was a portion of the code that was not instrumented, what does it refer to?

 

  We already have APM module. Is APM insight is a different module from APM?

 

  Do you have agents for RHEL or any kind of Linux server?

 

  Is there a possibility that APM Insight may generate inconveniences in the monitored application? What is the APM Insight agent footprint?

 

  Is there a difference between having OpManager Plus with APM add-on deployment and having OpManager and Applications Manager standalone deployments separately?

 

  What is the function of the APM Insight? Is it the agent installed into the server where you have your applications hosted?

 

  What do you classify as an instance? Is it the number of applications being monitored by APM Insight?

 

  What version of Applications Manager supports the automated setup of APM Insight?

 

  Does APM and Netflow analysis (Application tab) monitor in the same manner?

 

  Can Applications Manager configure MIDC to capture custom metrics?

 

  Can vulnerability assessment of applications be performed in Applications Manager?

 

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