# Invalid Computer Name

## Problem

When you want to take remote control of a computer, you can send a remote-control confirmation message for the approval of the user before taking remote control. However, you can also take remote control without sending the confirmation message. To do this, you are required to add specific computers to an exclusion list.

You are trying to add a list of computers from which you do not want to get consent before taking remote control. The error message you see is:

> "The computer '<name of computer>' is invalid."

## Cause

You will see this error message because of one of the following reasons. You have:

- Not added the computer to the Scope of Management (SoM)
- Added the computer to the SoM, but you haven't installed the agent
- Misspelt the name of the computer

**Note**: If the name of even one computer is invalid, all the computers that you have selected will not be added to the list.

## Resolution

You are required to do the following:

- Add the computer to the SoM
- Install the agent in the computer
- Check the spelling of the name of the computer and enter the correct spelling

**Applies to:** Agent Installation, Distribution Server Installation, Remote Desktop Sharing, Invalid Computer

**Keywords:** Agent Installation Failure, Distribution Server Installation Failure, Remote Control Failure, Exclusion List Issues

## Unable to resolve this issue?

If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required [logs](https://www.manageengine.com/products/desktop-central/logs-how-to.html), fill up and submit the support form. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.

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## Other KB articles

- [Agent Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#agent-installation)
- [Configurations](https://www.manageengine.com/products/desktop-central/knowledge-base.html#windows-configurations)
- [Inventory Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#inventory-management)
- [Patch Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#patch-management)
- [Software Distribution](https://www.manageengine.com/products/desktop-central/knowledge-base.html#software-distribution)
- [Service Pack Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-installation)
- [Desktop Sharing](https://www.manageengine.com/products/desktop-central/knowledge-base.html#remote-desktop-sharing)
- [Active Directory Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#active-directory-reports)
- [User Logon Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#user-logon-reports)
- [Endpoint Central SP Upgrade](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-upgrade)
- [Miscellaneous](https://www.manageengine.com/products/desktop-central/knowledge-base.html#miscellaneous)
- [» More](https://www.manageengine.com/products/desktop-central/knowledge-base.html)

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