# MDM - Command Format Error

## Problem

You are trying to associate a profile to Groups/Devices, and you get an error message "Command Format Error".

## Cause

You might get this error message if the profile created by the administrator is not compatible or not applicable as per the iOS policies.

## Resolution

Kindly contact our support team with the Endpoint Central Server logs, for further assistance.

Learn more: [How to upload log files](https://www.manageengine.com/products/desktop-central/logs-how-to.html)

**Applies to:** Profile Management, Associating Profiles

**Keywords:** Profile Specifications, Profile creation, Associating Profiles to Groups/Devices

## Additional Resources and Support

| Other KB articles | 24/5 Support |
|---|---|
| - [Agent Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#agent-installation)<br>- [Configurations](https://www.manageengine.com/products/desktop-central/knowledge-base.html#windows-configurations)<br>- [Inventory Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#inventory-management)<br>- [Patch Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#patch-management)<br>- [Software Distribution](https://www.manageengine.com/products/desktop-central/knowledge-base.html#software-distribution)<br>- [Service Pack Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-installation)<br>- [Desktop Sharing](https://www.manageengine.com/products/desktop-central/knowledge-base.html#remote-desktop-sharing)<br>- [Active Directory Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#active-directory-reports)<br>- [User Logon Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#user-logon-reports)<br>- [Endpoint Central SP Upgrade](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-upgrade)<br>- [Miscellaneous](https://www.manageengine.com/products/desktop-central/knowledge-base.html#miscellaneous)<br><br>[» More](https://www.manageengine.com/products/desktop-central/knowledge-base.html) | Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.<br><br>Tel : +1-888-720-9500<br>Email : [desktopcentral-support@manageengine.com](mailto:desktopcentral-support@manageengine.com)<br><br>**Speak to us**<br><br>- Join the Endpoint Central Community to get instant answers for your queries, register with our [Forum](http://forums.manageengine.com/Desktop-Central).<br>- Look out for the latest happenings in Desktop Management, follow our Tweets on [Twitter](http://twitter.com/DesktopCentral).<br>- Get to know the latest updates and Best Practices in Desktop Management through our [Blog](http://blogs.manageengine.com/desktopcentral/index.html). |