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- Case studies
- Video testimonials
- Voice of the customer
- Testimonials
Case study
Towne Mortgage
Towne Mortgage Company enhances password security and streamlines IT operations with ADSelfService Plus.
InterGlobe Enterprises
Manufacturing giant InterGlobe reduces IT tickets across its various business wings.
Dryden Mutual Finance
ADSelfService Plus helped Dryden Mutual minimize password reset calls and improve IT efficiency.
Golden 1 Credit Union
Learn how California's leading credit union automated password management for its employees.
Community Bank, N.A.
Community Bank utilizes ADSelfService Plus for secure self-service password resets and account unlocks.
Wyelands Bank
Wyelands Bank improves security compliance and reduces IT overhead with self-service password management.
HomeBanc
HomeBanc empowered its workforce to reset their own passwords, freeing up the IT team for critical tasks.
Swizznet
Swizznet leverages ADSelfService Plus to provide multi-tenant password management for cloud clients.
Cavco Industries
Cavco Industries reduces IT support costs by implementing self-service Active Directory password resets.
Hampshire Collegiate School
Case study on how a UK school managed student and staff passwords efficiently during term time.
The Principia
The Principia uses ADSelfService Plus to streamline Active Directory password management for its campus.
Time4Learning
Time4Learning automates password resets to support its growing online education platform.
Town of Plymouth
The Town of Plymouth improved municipal IT efficiency with self-service password reset tools.
Cook County
Cook County Bureau of Technology optimizes Active Directory password management for government employees.
Maldon District Council
How a UK district council eliminated 24/7 help desk calls for password resets.
City of Grand Rapids
Grand Rapids utilizes self-service resets and directory self-updates to keep employee data current.
Schwarzwald-Baar-Kreis
German administrative office automates password resets to handle high volumes of IT requests.
Warsaw City Hall
Warsaw City Hall implements ADSelfService Plus to secure and simplify password management for staff.
PartsSource
PartsSource reduces help desk workload by 30% using self-service password management.
Radiology Associates of Ocala
Radiology group solves password expiration issues for remote medical staff.
CAMH
Canada's largest mental health hospital streamlines password resets for its diverse workforce.
Kubota Materials Canada
Kubota Materials solves password lockout issues in a heavy manufacturing environment.
Kadant Inc.
Kadant synchronizes Active Directory passwords with Salesforce to improve user experience.
Cormar Carpets
UK carpet manufacturer eliminates routine password reset calls using ADSelfService Plus.
Tokyo Electron US Holdings, Inc.
TELL implements self-service password reset to secure its technology development branch.
TXP
Pharmaceutical company ensures compliance and security through automated password management.
Skorpion Zinc
Mining giant Skorpion Zinc implements Self-Service Password Reset to manage remote site password issues.
Cimtas Manufacturing
Cimtas Manufacturing optimizes IT help desk by automating password resets and info updates.
WorkplaceLive
Hosted desktop provider reduces support tickets with self-service tools for clients.
Wanstor
Wanstor utilizes ADSelfService Plus to improve service delivery for its IT managed services.
NetSource
Data center provider NetSource improves security with automated account unlock features.
Qual IT
Qual IT reduces password-related downtime for its testing and consultancy teams.
Aubay S.p.A.
IT consultancy Aubay automates password resets for its massive consultant workforce.
Norwood Light Department
Utilities provider improves security and uptime with self-service password management.
Hirsch Pipe & Supply
Distributor ensures warehouse and retail staff can unlock accounts without IT assistance.
Acuative
Global technology provider Acuative implements Self-Service Password Reset to support its 24/7 operations.
Trimark Associates
Trimark tackles complex password requirements with ADSelfService Plus automation.
JFKIAT (Terminal 4)
JFK International Airport Terminal 4 streamlines password resets for airport staff.
Video testimonials
After ADSelfService Plus was implemented, the time gap [for password resets] was less, they can just register the mobile number and then use the AD self-service option.
ADSelfService Plus is very straightforward. When I did the the POC, it was just a matter of click-click-click and that's it.
It [ADSelfService Plus] has saved our organization many many man hours to accommodate password users.
We've had great success with it [ADSelfService Plus], from download to implementation in just a matter of weeks.
[Self service password reset] also affords us the time so when they call with a more important issue we actually have the time to take care of them
We moved to ADSelfService Plus to reduce the number of requests we had for people unlocking their ad accounts, so that people could use the secret question and answers to unlock their own accounts.
Voice of the customer
ADSelfService Plus saves us time, saves us from headaches.
I was very impressed and still am impressed. It, it does exactly what we need. Plus, it seems to be ver
When it comes to buying software, you want simple, easy to maintain, easy to execute, and...
ADSelfService Plus has made it so much easier for our end users to update their AD information and manage their passwords."
ADSelfService Plus is functional, doing exactly what we needed. It has a lot of capabilities that we
Since we implemented (ADSelfservice Plus), we've deflected over 100 (helpdesk)...
ADSelfService Plus saves us time, saves us from headaches.
Testimonials
"Simple to use software that users are able to understand without too much hand-holding or training. Does what it is designed to do. Does not have too many bells and whistles Our users are very happy with ADSelfService Plus as they're not dependent on IT for assistance with password reset and account lockout issues"
"We have requested that all users enroll with AD Self Service; any user that calls for an account lockout is asked to register. Surprisingly we have found the "soon to expire" notification function and that has been a great help for remote users."
"Cost/Time of support for tasks such as lockouts and password resets was ridiculous considering the ease of correcting. ADSelfService Plus has helped us become self sufficient as users and allowed us to place the responsibility back on user to be more careful."
"We deal with a number of password resets and wanted to get out of the business. ADSelfService Plus is simple and cost-effective. It provided the features we wanted at the best price"