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A better miniOrange alternative for modern identity protection

A robust, web-based, multi-platform, self-service solution

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent help desk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques like the single sign-on feature based on Microsoft Windows Active Directory that enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk. Free SMS, email, and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

--Corey T. IT specialist, Oil and energy

Source: Capterra

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ADSelfService Plus vs miniOrange

 

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Overall product rating

 

Ease of use

 

Features & functionality

 

Customer support

 

Value for money

 

Source: Capterra (Jan. 22, 2025)

miniOrange only emphasizes two-factor authentication, while ADSelfService Plus supports MFA with layered, policy-driven verification across access scenarios.

How ADSelfService Plus is built to simplify password security for IT teams

 

Extends MFA beyond basic authentication events

ADSelfService Plus enforces MFA across a wider range of access scenarios, including self-service password resets, secondary Windows authentication events, and sensitive user actions. With support for multiple authentication factors and adaptive policies, administrators can apply the right level of verification without disrupting everyday workflows.

 

Simplifies enrollment without sacrificing administrative control

ADSelfService Plus provides flexible enrollment options that let administrators drive adoption at scale. Users can enroll through login-based prompts, automated invitations, or bulk enrollment methods, while admins retain control over when, where, and how enrollment is enforced across users and groups.

 

Resolves password resets directly at login and lockout points

ADSelfService Plus enables secure self-service password resets and account unlocks from Windows, macOS, and Linux login screens, as well as web and mobile portals. By enabling users to recover access exactly where password failures occur, administrators can eliminate delays, reduce dependency on help desk intervention, and ensure password recovery remains consistent across on-premises and hybrid environments.

Addressing critical identity protection challenges

Administrator using enterprise identity tools

Deliver true, multi-level MFA across AD workflows

Deploy MFA that adapts to access context.

ADSelfService Plus enforces multiple levels of MFA across different access scenarios, including initial authentication, step-up verification for sensitive actions, and adaptive policies based on risk and context. Administrators can apply stronger authentication selectively using biometrics, hardware tokens, push notifications, or time-based authenticators to align with Zero Trust principles.

Secure secondary Windows authentication events

Utilize MFA beyond the primary point of access.

ADSelfService Plus extends MFA to secondary Windows authentication points, such as User Account Control elevation prompts and system unlocks. This ensures that privileged actions and local system access are protected with strong authentication, reducing the risk of unauthorized elevation or lateral movement.

Maintain password consistency across hybrid environments

Apply one password across AD and connected services.

ADSelfService Plus provides real-time password synchronization between AD and integrated applications, ensuring that password changes made through self-service are consistently reflected across environments. This eliminates credential mismatches and simplifies identity management in hybrid deployments.

Extend self-service to directory and workforce operations

Reduce help desk dependency beyond passwords.

ADSelfService Plus empowers users to update directory attributes, manage group memberships, and access employee directory services through a unified self-service portal. These workforce capabilities reduce routine administrative requests, improve data accuracy, and free IT teams to focus on higher-value initiatives.

Highlights of ADSelfService Plus

 

Self-service password reset

Empower users to reset forgotten passwords and unlock accounts independently via Windows login screen, web portal, or mobile app. Eliminate routine help desk calls with multi-authentication challenges, reducing ticket volume by up to 70% in AD and hybrid environments.

 

Endpoint MFA

Secure every login with adaptive MFA across desktops, mobile devices, VPNs, and Remote Desktop. Support biometrics, FIDO2 keys, push notifications, and certificates to block unauthorized access without disrupting user workflows.

 

Password Policy Enforcer

Enforce ironclad password standards with dictionary filters, pattern analysis, history controls, and breach database checks. Ensure compliance across AD, Microsoft 365, and cloud apps while preventing weak credentials at the point of creation.

 

Password expiry notifications

Proactively alert users via email, SMS, or push alerts before passwords expire, with one-click self-service resets. Minimize lockouts and maintain 24/7 productivity by prompting timely changes without IT intervention.

 

Conditional access policies

Implement risk-aware access controls based on device trust, location, IP reputation, and behavior analytics. Automatically challenge high-risk logins while allowing seamless access from compliant endpoints.

 

Passwordless SSO

Replace passwords entirely with FIDO2, biometrics, or magic links for single sign-on across SAML and OIDC apps. Deliver frictionless authentication that scales from on-premises to thousands of cloud services.

 

Mobile password management

Enable secure password resets and MFA from iOS/Android apps with Face ID, fingerprint, or QR enrollment. Support offline challenges and remote wipes to maintain control over corporate mobiles in distributed workforces.

Here's what our customers say

"ADSelfService Plus has saved our IT support staff many hours of responding to locked out users' accounts and forgotten passwords."
— Edwin Proano
Hirsch Pipe & Supply Company

ADSelfService Plus is trusted by

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Turn identity protection into real-world outcomes—starting at the login screen.

Close everyday identity gaps with self-service password reset, contextual endpoint MFA, and built-in SSO.

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ADSelfService Plus trusted by

Embark on a journey towards identity security and Zero Trust