A robust, web-based, multi-platform, self-service solution
This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent help desk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques SSO feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk. Free SMS, email, and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.
There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.
-- IT Specialist, Oil & Energy
Source: Capterra
