Specify roles accurately. Gain greater administrative control.
- Secure control over a technician's activities with personalized access permissions based on their role.
- Amplify data security by keeping tabs on any modifications performed in the application.
- Grant or roll back access permissions easily by checking or unchecking the selection box.
- Fine-tune access permissions for every kind of action made on requests, including adding, editing, deleting, merging, or closing requests.
- Specify access permissions for modifying request fields, including resolutions, notes, and time entries.