In this episode, we'll walk you through:

• Promoting efficient collaboration between technicians and users across your enterprise by letting Copilot work alongside ServiceDesk Plus.
• Associating requests, changes, and change tasks in ServiceDesk Plus with work items and projects in Microsoft Azure DevOps.
• Collecting feedback on service delivery across modules and setting up ad hoc surveys to be sent directly to users and user groups at specific time intervals.
• Acknowledging asset receipts by responding directly to asset acknowledgement and reminder emails.
• Enhancements to the CMDB.
• Plus, the answers to all your questions in our AMA session!