Configuring Port Settings

Remote Access Plus requires a set of ports to be free to perform various remote troubleshooting operations. This document will help you configure the port settings for Remote Access Plus.

Ports Required

PortPurposeTypeConnection
8443Remote Control - SSLTCP & UDPInbound to server
8444Remote Control - Non-SSLTCPInbound to server

Changing the default ports

If you have the ports blocked or any other operation is running on the above-mentioned ports, go to your Remote Access Plus server and navigate to Admin -> Tools -> Port Settings where you can:

  1. Select HTTP or HTTPS mode of communication.
  2. Configure the ports for Remote Control, System Manager, Chat, and File Transfer, then save the changes.

Note: Ensure that the ports configured are not restricted by Firewall or Anti-Virus.