Failure of features when in kiosk mode

Problem: Features like web filter, web activity tracking and browser router not working in browsers added in kiosk mode.

ManageEngine Browser Security Plus makes use of Browser add-ons like Chrome, Firefox and Edge extensions to achieve the above mentioned features. The browsers call a component called brnativehost.exe in the Browser Security Plus agent during the browser start-up, in order to start these add-ons in the respective browsers. These browsers call the brnativehost.exe through the command prompt. When these browsers are added in a kiosk mode, they wouldn't be able to call brnativehost.exe or the command prompt, leading to the failure of these features.

Solution: Adding the following .exes to a multi-app kiosk will fix the issue:

  1. C:\Program Files (x86)\<agent installation directory>\bin\brnativehost.exe
  2. C:\Windows\System32\cmd.exe
  3. C:\Windows\System32\conhost.exe