This will explain the steps involved in resetting the Browser Security Plus password. In case of User roles are authenticated with Active Directory Domain authentication, then you can reset the password of a technician or an admin by changing the AD password, else follow the steps mentioned below:
Note: This is applicable only after Browser Security Plus build #10030
You have successfully changed the password of the technician/admin.
You can reset the default admin password of Browser Security Plus by following the steps mentioned below:
After resetting the password (for local admin user/Domain user), the login will be converted as local authentication. You can modify the authentication as Domain authentication and reset the password using User Administration under Admin tab.