• Overview
  • Configuration

Related-apps

Opsgenie

Enable secure access to Opsgenie with ADSelfService Plus Integration

Incident management

Opsgenie is an incident management platform that helps organizations respond quickly to IT incidents and outages. By integrating ADSelfService Plus with Opsgenie, organizations and IT teams can enable secure single-click SSO access for their users, simplifying user logins while maintaining security measures.

 

Enable one-click access to Opsgenie through SSO

Provide quick, secure login to Opsgenie, allowing IT teams to respond to incidents without login delays.

 

Enhanced security with MFA

Safeguard access to Opsgenie with various MFA options like FIDO2 and biometrics, ensuring only authorized personnel can log in.

 

Passwordless authentication for streamlined access

Simplify login for users by enabling passwordless user authentication to Opsgenie, minimizing password management issues and enhancing user experience.

 

Configuring SAML SSO for OPSGenie

These steps will guide you through setting up the single sign-on functionality between ADSelfService Plus and OPSGenie.

Prerequisite

  • Login to ADSelfService Plus as an administrator.
  • Navigate to Configuration → Self-Service → Password Sync/Single Sign On → Add Application, and select OPSGenie from the applications displayed.Note: You can also find OPSGenie application that you need from the search bar located in the left pane or the alphabet wise navigation option in the right pane.
  • Click IdP details in the top-right corner of the screen.
  • In the pop-up that appears, copy the Login URL and download the SSO certificate by clicking on the Download Certificate.
    Opsgenie

OPSGenie (Service Provider) configuration steps

  • Log in to OPSGenie using your administrator credentials. (https://app.opsgenie.com)
  • Navigate to Settings → Single sign on.
    Opsgenie
  • Enable Single sign-on settings.
  • Choose SAMLv2.0 as Identity Providers
  • Paste the URL, copied in step 4 of Prerequisite, in the SAML 2.0 Endpoint and SLO Endpoint.
    Opsgenie
  • Open the downloaded certificate as a text file. Copy and paste the content it in the X.509 Certificate text field.
  • You can save the configuration.

ADSelfService Plus (Identity Provider) configuration steps

  • Now, switch to ADSelfService Plus’ OPSGenie configuration page.
  • Enter the Application Name and Description.
  • In the Assign Policies field, select the policies for which SSO need to be enabled. Note: ADSelfService Plus allows you to create OU and group-based policies for your AD domains. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy.
  • Select Enable Single Sign-On.
  • Enter the Domain Name of your OPSGenie account. For example, if you use johndoe@thinktodaytech.com to log in to OPSGenie, then thinktodaytech.com is the domain name.
  • Enter your OPSGenie account email in Admin email field.
  • In the Name ID Format field, choose the format for the user login attribute value specific to the application. Note: Use Unspecified as the default option if you are unsure about the format of the login attribute value used by the application
  • Click Add Application.
Note: For OPSGenie, single sign-on is supported for SP and IDP initiated flow.