Troubleshooting Microsoft 365 problems
The remote server returned an error: (401) Unauthorized
Cause: This issue is caused when the certificate is not uploaded to the Azure portal.
Resolution:
- Log in to the Azure AD portal.
- Click Azure Active Directory from the left pane.
- Choose App registration under the Manage section.
- Select All applications.
- Click on the application which is configured in RecoveryManager Plus
- Click Certificates & secrets from the left pane.
- In the Certificates section, click Upload certificate and upload the CER file of the certificate which you had applied in RecoveryManager Plus when configuring the tenant.
- If the issue still persists, contact support@recoverymanagerplus.com.
The request failed with HTTP status 403
Cause: This issue occurs when the necessary API permissions were not provided for the application.
Resolution:
