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The Middlesex Sheriff’s Office is a law enforcement agency responsible for public safety and correctional services in Middlesex County, Massachusetts.
The organization operates a 24/7 correctional facility and manages highly sensitive data across multiple systems, including inmate records and internal operational data. Ensuring continuous availability, strict access control, and data protection is critical to its mission.
As part of an ongoing effort to strengthen its cybersecurity posture, the Middlesex Sheriff's Office set out to improve visibility into sensitive data and user activity across its environment. Following a cybersecurity incident, the IT team recognized the need for deeper insight into file-level activity and better control over where sensitive information was stored.
Middlesex Sheriff's Office
Law enforcement and public safety
Middlesex County, Massachusetts, United States
800
Their priorities were to:
Unlike many organizations, the sheriff's office required a fully on-premises approach. With a 24/7 operational environment and correctional facilities to manage, reliance on cloud-based tools was not an option. The team needed solutions that would remain accessible even during internet outages or emergency situations.
Kevin Guglielmello, System Administrator, Middlesex Sheriff's Office
The Middlesex Sheriff's Office selected ManageEngine DataSecurity Plus as part of a broader security strategy that also included AD-related management and SIEM capabilities.
The decision was influenced by two main factors:
1. On-premises deployment: Ensuring complete control over sensitive data and uninterrupted access to security tools.
2. Integrated ecosystem: Seamless alignment with other ManageEngine solutions already in use.
The team focused on leveraging:
The organization opted for ManageEngine's onboarding services to accelerate deployment and reduce complexity. The implementation specialists worked directly with the IT team to configure the solution, tailor policies, and ensure alignment with operational requirements.
With DataSecurity Plus in place, the Middlesex Sheriff's Office gained greater confidence in its ability to monitor and protect sensitive data. Now, the team has improved visibility into where critical information resides and can ensure that it is stored only in tightly controlled environments. This reduces the risk of unauthorized access, especially in the event of a security breach.
The on-premises deployment model proved especially valuable. In high-risk scenarios, the team retains full control over its systems—even to the extent of isolating the network if needed—without losing access to critical security tools.
Kevin Guglielmello, System Administrator, Middlesex Sheriff's Office
Beyond the software itself, the onboarding experience played a key role in accelerating adoption. Instead of attempting to navigate complex configurations independently, the IT team was able to work closely with experts to reduce setup time and effort. This hands-on guidance also enabled faster decision-making, allowing the team to validate configurations and align the solution more effectively with their unique security needs.
ManageEngine DataSecurity Plus is a unified data visibility and security platform. It audits file changes in real time, triggers instant responses to critical events, shuts down ransomware intrusions, and helps organizations comply with numerous IT regulations. It analyzes file storage and security permissions, deletes junk files, and detects security vulnerabilities. Users can assess the risks associated with sensitive data storage by locating and classifying files containing personally identifiable information (PII), payment card information (PCI), and electronic protected health information (ePHI). It also prevents data leaks via USBs, email, printers, and web applications; monitors file integrity; and audits cloud application usage. Together, these capabilities ensure the all-round protection of data at rest, data in use, and data in motion.
To explore these features and see DataSecurity Plus in action, check out the online demo.
To learn more about DataSecurity Plus, visit www.datasecurityplus.com.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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