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PCB Bank enhances data visibility and reduces risk with ManageEngine DataSecurity Plus

About PCB Bank

PCB Bank is a financial institution headquartered in California. It provides a range of banking services to individuals and businesses. As a regulated entity, the bank handles large volumes of sensitive customer information, including financial records and personally identifiable information. To maintain trust and compliance, PCB Bank places a strong emphasis on data security, visibility, and governance across its IT infrastructure.

Key challenges in data visibility and security at PCB Bank

When Frank Han joined PCB Bank as an information security officer, he identified critical gaps in the bank’s data security strategy. Although the organization had an existing DLP and file analysis setup, it was not being fully utilized. High costs, limited visibility, and a lack of effective support made it difficult to justify continued investment. Han realized a change was needed and began looking for a new solution.

Company

PCB Bank

Industry

Banking and financial services

Location

California, United States

Employees

201–500

The bank needed software that could:

  • Provide real-time file auditing and analysis.
  • Detect sensitive data across file servers.
  • Monitor for suspicious user activities such as mass deletions or unauthorized access.
  • Replace underutilized legacy tools with a more cost-effective platform.
  • Offer responsive vendor support and guidance.

Additionally, the team required better visibility into how sensitive data was being accessed or modified, especially since it operated in a highly regulated banking environment. The solution also had to be cost-effective and comprehensive in its capabilities. The team found the answer to its requirements in ManageEngine DataSecurity Plus.

"Without this tool, investigating file deletions could take hours. With DataSecurity Plus, we can immediately identify what happened and respond quickly."

—Frank Han, information security officer, PCB Bank

Key outcomes of switching to DataSecurity Plus

With DataSecurity Plus, PCB Bank implemented a unified approach to data visibility, auditing, and risk analysis. It leveraged the File Auditing, File Analysis, and Data Risk Assessment modules to gain deeper insights into file activity and sensitive data exposure.

The team quickly saw several key improvements, including:

  • Enhanced file activity monitoring: The team configured alerts for critical events such as permission changes, mass deletions, and file movements, enabling faster responses to potential threats.
  • Improved incident detection and response: DataSecurity Plus helped identify unusual user behavior, including a case where an employee attempted to delete large volumes of files before leaving the organization. The IT team quickly shut it down, restored the data, and took appropriate action.
  • Better visibility into sensitive data: The solution enabled the bank to locate and monitor sensitive information such as financial data, payment card details, and personal identifiers across file servers.
  • Storage optimization through file analysis: Using the file analysis capabilities, the team identified duplicate and stale data. This helped the team reduce storage usage and improve system efficiency.
  • Strong vendor support and guided implementation: The availability of real-time support via chats and calls ensured that the team could resolve issues quickly. Subash, implementation specialist at ManageEngine, also worked closely with the IT team to configure custom policies and address challenges, even involving the DataSecurity Plus development team when needed.

"Support has been a key differentiator. With ManageEngine, I can immediately connect with someone and get the help I need."

—Frank Han, information security officer, PCB Bank

The impacts: From risk to control

  • Faster detection and responses to suspicious file activity
  • Significant time savings in forensic investigations, going from hours to minutes
  • Improved visibility into sensitive data across file servers
  • Optimized storage through the identification of redundant and stale files
  • Cost savings through replacing underutilized legacy solutions
  • A smooth deployment with hands-on implementation support
  • A 4/5 rating for ease of integration and a 5/5 rating for usability
  • A 9/10 likelihood to recommend DataSecurity Plus

"Implementation was very helpful. Having experts guide us through setup and policy configuration made a big difference."

—Frank Han, information security officer, PCB Bank

About DataSecurity Plus

ManageEngine DataSecurity Plus is a unified data visibility and security platform. It audits file changes in real time, triggers instant responses to critical events, shuts down ransomware intrusions, and helps organizations comply with numerous IT regulations. It analyzes file storage and security permissions, deletes junk files, and detects security vulnerabilities. Users can assess the risks associated with sensitive data storage by locating and classifying files containing PII, payment card information, and ePHI. DataSecurity Plus also prevents data leaks via USB devices, email, printers, and web applications; monitors file integrity; and audits cloud application usage. Together, these capabilities ensure the all-around protection of data at rest, in use, and in motion. To explore these features and see DataSecurity Plus in action, check out the online demo. To learn more, visit manageengine.com/data-security/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.

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