ManageEngine Desktop Central MSP 9 Service Pack 2 Readme

Enhancements & Bug fixes between Build 91000 and 92004


  1. Endpoint Central now supports managing computers running LINUX operating system
  2. Ability to move MAC computers from one remote office to another has been introduced
  3. Deploying Configurations to computers belonging to a AD Group has been optimized
  4. Ability to view the live status of the Endpoint Central agents has been introduced from all computer based views
  5. Ability to invoke actions like scanning, establishing remote connections, chat sessions, invoking system Manager, etc can be initiated from all computer based views
  6. Ability to fetch "Nested AD User Groups" of a computer has been introduced
  7. Ability to restrict users from stopping Endpoint Central agent service has been introduced
  8. Support for Windows 2000 has been withdrawn
  9. OpenSSL has been migrated to 1.0.1j version
  10. Ability to add 3rd party SSL certificates, for enabling secured agent-server communication, from the UI has been included
  11. You will now be able to wake up computers prior to installing software and patches
  12. PostgreSQL has been upgraded to version 9.2.9
  13. Admin account creation via CSRF attack has been handled
  14. Server Certificate space issue has been fixed to avoid the Server startup issue
  15. System parameter for DB Starup flag is added in updmgr.bat to avoid the mysql startup problem in PPM
  16. "IP Scope" feature is now supported for computers running MAC operating system
  17. Provided the option to include/exclude sub OU in Define target
  18. Ability to chat online with the "Technical Support Executives" has been introduced
  19. Apache used in Endpoint Central has been upgraded to version 2.4.10
  20. Endpoint Central's User Interface is now localized in Turkish, Polish and Spanish and licensing for multi-language pack has been introduced
  21. Endpoint Central now supports computers running OS X Yosemite 10.10
  22. Endpoint central Notification Server getting disabled , Issue has been fixed
  23. Issue in backing up Endpoint Central database manually has been fixed
  24. Issue in re-creating a "default administrator" which was deleted, has been fixed
  25. Remote Code Execution vulnerability on "ZohoMeetingAppletInstall.jar" has been fixed
  26. Cross-site Scripting(XSS) vulnerability on "java_viewer.jsp" has been fixed
  27. CVE-2014-7862 - Vulnerability, which allows unauthorized administrator account creation has been fixed
  28. Unauthenticated users were able to modify the "Administrator's credential", this vulnerability has been fixed
  29. Issue in configuring Mail Server, from "Prohibited Software" view has been fixed
  30. Vulnerability issues in the Endpoint Central server has been fixed
  31. Issue while editing a "Static Unique Group", which belongs to a workgroup has been fixed
  32. While configuring Mail Server Settings, issue in adding an email address which contains "$" symbol in user name has been fixed
  33. Distribution Server Apache SSL Communication failed Issue has been fixed
  34. When a user has been assigned to manage a remote office that has a Domain/Workgroup with a "-" in its name, there was an issue in showing this Domain/Workgroup under Define Target of a configuration. This has been fixed.
  35. Issue in generating "Domain Admin User Accounts", while using MSSQL database has been fixed
  36. Issue in not suggesting the name of the computers, while using "Advanced Search" option in the Endpoint Central console has been fixeds


  1. Endpoint Central Agent is optimized to reduce CPU and memory usage
  2. Endpoint Central Agent generation has been enhanced to prevent from being reported as "unsafe" by anti-virus during installation / upgradation
  3. Issue in retrying Endpoint Central agent upgradation has been fixed
  4. Issue during agent installation in XP machines has been fixed


  1. You can now manage screensavers, wallpapers and install font files using Display configuration
  2. Drive Mapping is now enhanced to overwrite the existing drives
  3. Processing User Configuration on a computer, when more than one user has logged in has been optimized
  4. Labels of USB restrictions on Android devices have been corrected to provide better clarity on which option to choose when
  5. Ability to clone the configuration with the target status as "Yet to Apply" has been introduced
  6. Notification have been enabled for configuration
  7. Configurations for Mac Computers are now supported
  8. Configuring Internet Explorer settings has been enhanced with the ability to add favourites to it
  9. Ability to revoke all USB restrictions, which has been applied through Endpoint Central has been introduced
  10. Support for adding registry details by uploading a registry file has been included in Registry Configuration
  11. Endpoint Central user interface for "Configuration Status and Details" page has been optimized
  12. Issue in creating local admin account using configuration templates has been fixed
  13. Issue in wrongly applying a registry file, while deploying a custom script configuration has been fixed
  14. Issue in excluding AD groups while defining a target has been fixed
  15. Issue in applying "Shortcut" configuration to Windows 2008 machines has been fixed
  16. Issue in deploying a "Shared Printer" configuration for computers running windows 8.1 has been fixed
  17. Issue in saving a configuration as draft when more number of computers were added as target has been fixed
  18. Replication issue in Distribution Server, while trying to deploy "Display & Launch Application" configuration has been fixed
  19. Issue while deploying new Wallpaper and Screensaver through Display Configuration has been fixed
  20. Issue in creating an User Management Configuration with password, has been fixed
  21. Issue in Wake On Lan Scheduler has been fixed
  22. When a configuration is being deployed to a computer with "Do Not Reboot" as reboot policy, and the user tries to reboot the computer at the same time, issue in not allowing the user to reboot the computer has been fixed
  23. Issue in initiating chat from computers running Windows 8.1 has been fixed
  24. When a configuration is resumed, issue in re-applying the configuration to all the target, has been fixed
  25. Issue in excluding USB devices, if the device name contains special characters has been fixed
  26. Issue in using 'Deploy Immediately' option, while applying the configuration to a large target has been fixed
  27. While deploying a configuration, issue in excluding 'custom group' from the target has been fixed
  28. Issue in wrongly deploying the configuration when the active directory is not reachable has been fixed

Patch Management

  1. Patch DB Sync mail alert, is now enhanced with details on latest patches and applications
  2. Ability to automate Patch Repository cleanup process has been introduced
  3. Ability to filter patches with advanced criteria, has been introduced in Automated Patch Deployment
  4. "Third Party Applications" are now included in the System Health Status calculation
  5. Patch Approval process is now enhanced to approve the patches Automatically
  6. Ability to send email notifications periodically, on the deployment status of the Automated Patch Deployment task has been introduced
  7. Added support for exclusive Patch Management Edition
  8. Patch Management now supports Mozilla Firefox ESR
  9. Service Packs can now be deployed using Automated Patch Deployment
  10. Ability to scan and deploy specific type of patches like Microsoft, Apple or Third Party Patches separately has been introduced
  11. Issue while using "deploy immediately" option to install patches in random cases has been fixed
  12. When no missing patches are found, issue in "notifying the users to Allow/Skip installation" has been fixed
  13. Issue in allowing users to skip reboot during patch deployment in some specific scenarios has been fixed
  14. Issue in deploying a patch/software application which exceeds 100 MB of size has been fixed

Software Deployment

  1. Ability to re-order the packages, while creating/modifying a software configuration has been introduced.
  2. hanism is enhanced.
  3. Pre-installation checks like, verifying free disk space, registry key value etc, can now be automated while deploying a software
  4. Issue in creating a software package using network share, when the folder name consists of some special characters has been fixed
  5. Issue in modifying the existing software packages has been fixed.

Inventory Management

  1. Time taken for Scheduled scanning is now optimized to scan and fetch computer details quicker
  2. Ability to view comments for every license key which are added, has been introduced
  3. Ability to generate custom reports with more specific details like Mapped Logical disk, mother board details etc has been introduced
  4. Ability to detect the Software Architecture as 32 bit and 64 bit for Windows computers has been introduced
  5. Ability to detect Windows Pro with Media Center Edition and Server Standard (evaluation installation) Edition has been introduced
  6. Ability to uninstall software from "Inventory" view has been introduced
  7. After scanning has been completed, issue in displaying the message as "Scanning In-Progress" has been fixed
  8. Issue in detecting software installed on user profiles has been fixed
  9. Issue in fetching Inventory details of Mac Computers has been fixed
  10. Issue in managing the license of a software group which was modified has been fixed
  11. Issue in scanning a domain, if the domain name contains special characters has been fixed
  12. Issue in syncing the AD Reports in random cases has been fixed
  13. Issue in sending mail notifications when a prohibited software is installed in the network, has been fixed
  14. Issue in listing the details of the Prohibited software, when the software is removed from one or more computers has been fixed
  15. Issue in searching computers in "Computers With or without Software" report has been fixed
  16. Issue in generating an empty report, while branch office details are filtered under Inventory > software details view, has been fixed
  17. Issue in wrongly displaying the software installation time under computer's history tab has been fixed
  18. Issue in wrongly generating "Systems with Prohibited software" report randomly has been fixed
  19. Issue in wrongly displaying the model name in place of the owner name in inventory has been fixed
  20. Issue in adding license details of the software applications which are not discovered in the network has been fixed
  21. Issue in fetching expiry date for Dell computers, has been fixed
  22. Issue in loading Software details, under Inventory has been fixed
  23. Inventory Alerts is now enhanced to send notifications when a specific hardware device is added / removed and when any type of software is installed / unistalled
  24. Under Inventory, issue in wrongly listing the details of the software, which has been uninstalled from the computer has been fixed
  25. Issue in scanning computers with non-English operating system has been fixed.

Mobile Device Management

  1. ME MDM for Android now supports a high security profile 'Kiosk', that locks down devices to selective applications
  2. ME MDM is now enhanced to validate the email address during enrollment
  3. Ability to manage KNOX devices has been introduced
  4. In MDM, proper handling of acknowledgement and error responses during execution of Security Commands has been done
  5. In MDM, Scheduled Reports for Devices by Passcode Type and Devices with/without Specific Apps have been introduced
  6. Ability to restrict users from removing ME MDM App is now supported for all Android devices
  7. MDM now supports configuring WiFi profile for all Android devices
  8. Ability to remotely alarm on an Android device has been added
  9. Remote Wipe on Android devices can also wipe the data on SD card
  10. Option to rename MDM group is supported
  11. Ability to rebrand ME MDM App on SAFE devices has been introduced
  12. Ability to hide ME MDM App on Android devices has been introduced
  13. When you configure Endpoint Central MDM to track the location of the devices, it automatically downloads and configures Google Maps to show the device location on a map
  14. Support for migrating unused VPP redemption codes to Managed Distribution Licensing is added
  15. Ability to distribute paid iOS Apps using Managed Distribution has been added
  16. Support for silent installation of Enterprise iOS App on supervised devices has been added
  17. When a device is remotely wiped (corporate wipe), the unused redemption codes, if any, on that device will be available for use on other devices
  18. In App Distribution, the previously chosen values for silent installation and notifications will be remembered.
  19. When a app license is revoked from an iOS device, the App is removed from the device/App Catalog.
  20. Ability to wipe the data on the SD card for SAFE devices has been introduced
  21. While creating/modifying Groups, devices can now be identified using User Name, in addition to the Device Name
  22. Ability to restrict users from disabling GPS, on their android device has been introduced
  23. Ability to restrict users from disabling Cellular data, on their android device has been introduced
  24. Mobile Device Management now supports managing Windows Phone 8.0 and later versions
  25. Windows 8.1 or later has been included
  26. Geo-Tracking for Android devices has been optimized to reduce the impact on battery consumption.
  27. APNs creation/renewal is now automated
  28. Ability to modify the details of the Device like "Device Name and Description" has been introduced
  29. Ability to view the details of the Profile has been introduced
  30. Issue in displaying the license details of an App when it has been modified is fixed.
  31. App upgradation has been enhanced with appropriate onscreen messages and mail notifications.
  32. Fix for issue in displaying group name as junk for non English
  33. In MDM, issue in linking of Read KBs for scanning remarks, App and Profile distribution has been fixed.
  34. In MDM, issue in "In Progress" message displayed during scanning has been fixed.
  35. In MDM, issue in distributing APN profile to iOS8 devices has been fixed.
  36. Issue in modifying the name of an App in the App Repository has been fixed.
  37. Issue in wrongly displaying the status of restrictions on iOS devices has been fixed
  38. Issue in configuring "APN" profile to devices running iOS 7 and and iOS 8 has been fixed.
  39. Issue in creating a vendor signed CSR, in random cases has been fixed.
  40. While using 3rd Party certificates, issue in configuring NAT settings using "Subject Alternate Name" has been fixed
  41. Issues in Bulk Enrollment of devices have been fixed
  42. The issue in deploying Exchange ActiveSync Account profile to Android devices when the user has already added the account manually, has been fixed
  43. Issue in enrolling android devices using Google Chrome browser has been fixed
  44. Issue in not updating the device name when an existing Android device is enrolled to a different user has been fixed
  45. When the APNs certificate is renewed, issue in not retaining the device enrollment time has been fixed.
  46. Issue in applying Active Sync Profile on Windows 8.1 devices has been fixed.
  47. While creating a Active Sync Profile, issue in listing "password" as a mandatory field has been fixed.
  48. When finger print authentication has been enabled in Samsung S5 devices, issue in applying passcode profile has been fixed.
  49. When a device is manually added to a Group, issue in applying the profiles/apps associated with the Group has been fixed.
  50. Issue in posting IMEI number of iOS devices from Endpoint Central to ServiceDesk Plus has been fixed.
  51. Issue in distributing paid Apps using redemption codes has been fixed
  52. Issue in creating profiles using Internet Explorer browser has been fixed
  53. When multiple versions of an App is installed on a device (by way of upgrading), issue in wrongly displaying the installed version has been fixed
  54. Issue in creating Exchange Active Sync Profile without user name for android devices, has been fixed
  55. When a device which was wiped using Endpoint Central is re-enrolled, issue in listing it as a new device has been fixed

Remote Control

  1. Ability to view files with the modified date has been introduced in Remote Control - File Transfer.
  2. Desktop shortcut has been introduced to navigate to "Desktop" folder from the "Home" directory in Remote Control - File Transfer.
  3. Remote Control feature is now supported for computers running MAC operating System.
  4. Ability to transfer multiple files simultaneously, to a remote computer has been introduced
  5. Support for viewing multiple monitors from Java viewer has been added.
  6. Users can establish a remote connection via Activex viewer from computers with "Standard User" privileges
  7. Remote connections via Activex viewers has been enhanced to remove dependency with the custom security settings of the IE browser
  8. Ability to hide/view the remote cursor can now be configured from Remote Control settings
  9. Downloading recorded remote sessions can now be secured by prompting for authentication
  10. In Remote Control, ability to Zoom in and Zoom out the remote desktop view has been introduced
  11. Issue in establishing connection with the remote desktop in specific cases has been fixed.
  12. While trying to remotely connect a "Windows Surface Pro" or a "Windows Desktop" with a larger display, issue in not displaying the complete screen has been fixed
  13. Under Remote Control, issue in allowing to save the same port for HTTP & HTTPS communication has been fixed
  14. When an insecure remote connection is established, issue in abruptly disconnecting the connection has been fixed.
  15. Issue in showing a black screen, while connecting a dual monitor remotely has been fixed
  16. Issue in taking Remote Control of a computer using ActiveX viewer from Internet Explorer 11 has been fixed
  17. Issue in establishing remote connection on Endpoint Central Free Edition has been fixed.

ServiceDesk Plus Integration

  1. Serial Number of Mac computers will also be updated to ServiceDesk Plus as its Service Tag
  2. DC SDP OD Integration feature has been introduced for Asset data integration.
  3. Ability to log help desk requests as tickets in ServiceDesk Plus On-Demand has been introduced.
  4. When a user tries to log a help desk ticket from the Endpoint Central agent tray icon, ability to restrict users from editing the "From Email Address" has been introduced.
  5. Issue in not allowing to modify some of the users, which were created in SDP has been fixed
  6. When the Technician's details are modified in SDP, issue in not updating the changes in DC has been fixed
  7. Issue in performing Desktop Management activities from ServiceDesk Plus for specific users has been fixed.
  8. Issue in copying help desk requests from users has been fixed.
  9. When the subject line of a help desk request sent from Endpoint Central contains special characters, issue in applying a business rule in ServiceDesk Plus has been fixed.
  10. Issue in posting the Inventory details from DC to SDP has been fixed.
  11. Issue in wrongly updating the computer name in place of model name in ServiceDesk Plus has been fixed.
  12. In integrated mode issue in editing asset data, which was posted from Endpoint Central to ServiceDesk Plus has been fixed
  13. Issue in accessing Endpoint Central from ServiceDesk Plus in integrate mode, while using third party certificates has been fixed
  14. Issue in integrating Endpoint Central, when ServiceDesk Plus server is run on HTTPS mode, has been fixed


  1. Under Scheduled reports, you can now filter Missing/Applicable/Installed Patch Reports based on systems.
  2. Ability to generate Custom Reports, using predefined "time interval" like last week, last month etc, has been introduced.
  3. Ability to clone "Custom Reports" has been introduced
  4. Ability to generate scheduled report based on usage of USB devices has been introduced
  5. Reports can now be generated for "Mapped Logical Disks" and "Network Shares"
  6. Issue in generating "Nested OU Reports", while using MSSQL database has been fixed
  7. Issue in filtering the data when an OU is selected from the "Computers by OU" report has been fixed.
  8. Issue in modify a scheduled scan task has been fixed.
  9. Issue in generating USB usage report has been fixed.
  10. Issue in generating a "Query Report" when the data is huge has been fixed.
  11. Issue in exporting hardware and software reports in .csv format has been fixed

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