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Software Details

Software Inventory of Endpoint Central MSP's asset management provides an exhaustive data on the software and it's properties. This helps IT admins plan their software management and budget requirements for the same.
To view the software inventory details, navigate to Inventory and click the Software button, where you can find the following details:

  • Software Name: Name of the software.
  • Version: The version reported by the operating system. For Windows Desktop Apps, this is the DisplayVersion value, shown exactly as it appears in Programs and Features.
  • License Type: Newly detected software is shown as Unidentified. To classify it as Commercial or Non-commercial, select the software and use Move Software To > License Type.
  • Purchased: Number of copies purchased. This information has to be provided by clicking the Add / Modify License button or from Manage Software Licenses.
  • Installed: Number of detected installations. Click the Installed count to view the computers and user accounts on which the software was detected.
  • Remaining: Number of licenses remaining.
  • Compliant Status: The license compliance status of the software. The status is arrived based on the details under Manage Licenses field.
  • Managed Installation: Refers to the number of installations that are being managed within your scope
  • Network Installation: Refers to the number of installations that are being managed by the application
  • Access Type: Can be either Allowed or Prohibited.
  • Vendor: The software vendor.
  • Licensed To: Refers to the person or the company to whom the software is licensed.
  • Purchased Date: Date of purchase of license.
  • License Expiry Date: Date of license expiry.
  • Remarks: Remarks, if any.

How Software Is Detected

On Windows computers, Inventory Scan collects installed Desktop App details, including DisplayVersion, from the application information registered with Windows.

Microsoft Store apps and other user-based software are detected for each user account. When a Schedule Scan is configured, a User Login Scan runs each time a user logs in to the computer and refreshes that user's software details. Because detection is per account, the same software can be listed for a computer under each user account in which it is detected. See Inventory Scan.

Note

Installed User Account identifies the account context in which the software was detected, rather than the user who initiated an installation or removal. SYSTEM indicates a computer-based installation context; a named account indicates user-based software, which the User Login Scan refreshes for that account.

Choosing a Software Report

Use the Installed count to view the computers and user accounts associated with one software entry. To consolidate computers across multiple software versions, create a Software custom report with Computer Name, Software Name, and Software Version; see Create a software inventory table report.

Adding License Details

  1. Navigate to the Manage License tab under Inventory view
  2. Click the Add License button
  3. Fill in the required details
  4. Click Add License.

Software Type and Access Type

  1. Software Type identifies the installation source as Desktop App or Store Business. Inventory Scan collects this value.
  2. Access type defines the rights for the usage of software, be it Allowed or Prohibited.
Note
Prohibit Software is available only for Windows Desktop Apps

Specifying Software Category

  1. To add software to a category, navigate to Inventory > Manage Software Category.
  2. You can either create a new category or add software to any of the existing category.
Note

When you assign a software that was earlier assigned to a different category to a new category, it gets automatically disassociated from the previous category. This means that you cannot have the same software in two different categories simultaneously.

Uninstalling the Software

Administrators can use software inventory view to audit the list of software which are installed in the network. If the administrator wants to uninstall a specific software from a computer, then uninstallation can be invoked from the inventory view itself.

To unistall a software from Inventory View, follow the steps mentioned below:

  1. Click Inventory tab
  2. Choose Software under Views
  3. Select the Software, which needs to be uninstalled and click "Uninstall" icon under Actions
  4. For MSI-based software, the silent uninstall command is pre-filled from the uninstall information that Windows registers for the product, and Inventory uses that registered command. For EXE-based software, enter the vendor-supported silent uninstall switch and verify it on one computer before applying it broadly. To find the uninstall command of an application, see Identify uninstallation switches.
Note

The Uninstall action in the Inventory Software view removes computer-based software by using its silent uninstall command. To check the context, select the software and view Installed User Account: SYSTEM indicates computer-based software; a named account indicates user-based software.

To uninstall user-based software, go to Software Deployment > Install/Uninstall Software Configuration > User configuration, select the package, and set the operation type to Uninstall; see Uninstall EXE-based applications for users. You can also deploy a Custom Script user configuration with a script from the Script Repository, which includes predefined script templates; see Add scripts to the Script Repository.

Learn more about software license management.