Warranty Reports

Understanding Warranty Reports

Use Warranty Reports to plan hardware maintenance and replacement by reviewing devices whose warranties are about to expire or have expired. Endpoint Central MSP retrieves warranty information for Dell, Toshiba, and Lenovo computers. To retrieve HP warranty details, configure HP Developer App Settings with the Client ID and Secret Key. You can also maintain warranty dates through Add Custom Data for Computers by following these steps:

1. Navigate to Admin ->Global Settings ->Add Custom Data for Computers
2. Choose the computer to which you wanted to manually add the warranty details
3. Click Bulk Update, to update the warranty details manually. However, remember that adding warranty details manually will stop automatic retrieval of warranty details. You can also import the product numbers in bulk using the Import from CSV option
4. Click Save.

Soon-to-expire Warranty

This report lists the computers whose warranty is about to expire. You can filter the view to choose the Domain, Custom Group and expiry period.

Expired Warranty

This report lists the computers whose warranty has expired.

Unidentified Computers

Computers whose warranty information could not be retrieved or for those whose expiry information has not been specified manually will be listed here.